1. Eligibility
To purchase goods at BibbaLondon shop on Etsy you must be aged 18 or older, register on the website, and hold a valid debit/credit card.

2. Goods, Pricing, and Availability
Whilst every effort has been made to ensure that all graphical representations and descriptions of the products sold by the BibbaLondon shop correspond to the actual products available, BibbaLondon is not responsible for any variations from these descriptions. This does not exclude our liability for mistakes due to negligence on our part and refers only to variations of the correct goods, not different goods altogether.

Where appropriate, you may be required to select the size, model, colour, number, or other features of the products that you are purchasing.

BibbaLondon does not guarantee that these products will be available. Stock indications are provided on the website however, these may not take into account sales that have taken place during your visit to the website.

All pricing information on the website is correct when posted online. BibbaLondon reserves the right to change prices and alter or remove any special offers from time to time and as necessary. All pricing information is reviewed and updated on a regular basis. This does not exclude our liability for mistakes or delays.

All prices given on the website are inclusive of VAT.

The total cost of your order comprises the price of the product(s) ordered, and delivery charges, as set out in the Checkout section.

3. Purchase-Related Policies
We reserve the right, with or without notice, to cancel or reduce the quantity of any orders that we believe, at our sole discretion, may result in a violation of our Terms and Conditions.

4. Placing an Order and Order Acceptance
You will be guided through the process of placing an order by a series of simple instructions on the website. You will be offered the opportunity to review your proposed order and confirm or correct it prior to placing it. Order requests for goods from the BibbaLondon shop on Etsy are made by clicking on the Submit button at the end of the on-line ordering process.

Once you have placed your order, we will send you an email acknowledgement, providing you with the details and value of your order. The value of your order will be debited to your credit/debit card/PayPal. This is not an order acceptance from BibbaLondon.
Unless we have notified you that we do not accept your order or you have cancelled your order in accordance with the Cancellation section of the website, our acceptance of your order and the completion of the contract between you and us will take place when we dispatch your goods. To cancel your order after it has been dispatched to you, you will need to follow the Returns Policy & Procedure.

If you require any information regarding your order(s), please contact us.

We may not accept your order if an item you have ordered is out of stock, we are unable to obtain authorisation for your payment, we suspect fraudulent activity or violation of our Terms and Conditions (including our Privacy Policy), or if we identify a product or pricing error.

If we are unable to fulfil your order following our order acknowledgement, we will contact you by email advising you of this.

5. Payment
Payment is accepted using PayPal or a credit/debit card. When paying in our shop you confirm that the credit or debit card that is being used is yours.
All credit/debit cardholders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card fails or refuses to authorise payment to us, whether in advance of, or subsequent to a payment, we will not be liable for any delay or non-delivery.

6. Title to Goods
We will retain the legal ownership of the goods until full payment has been made by you and such payment has been received by us. Legal ownership of the goods will immediately revert to us if we refund any such payment to you.

7. Risk of Loss
The risk of loss of the goods will pass to you upon delivery.

8. Delivery
The goods shall be delivered to the address that you state during the ordering process. Please note that the timescale for delivery of the goods is only approximate. Orders may be delivered in one or more parts. We do not accept any liability whatsoever for delayed delivery caused by a third party.

Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to buying. These charges are normally collected by the delivering freight (shipping) company, or when you pick the item up - do not confuse them for additional shipping charges.

9. Acceptance of Goods
Upon receipt, you must inspect the goods carefully. You will be deemed to have accepted the goods or you return the goods in accordance with the Returns Policy & Procedure. If no such action is taken within 14 days, we shall not be obliged to accept any rejection of the goods at a later date. Your statutory rights are not affected.

If you do not receive your entire order as detailed in the order confirmation email, please contact us, quoting a reference number in your correspondence.

10. Quality Assurance
Based on the reliability of our suppliers, quality control, along with our own familiarity with the quality of handmade items, we consider them to be the best quality. We endeavour to transfer to you the benefit of any warranty or guarantee given to BibbaLondon by our suppliers.

Our suppliers warrant that all products shall be of satisfactory quality. It is therefore reasonable to rely on the skill and judgment of our suppliers.

11. Returns Policy & Procedure
BibbaLondon aims to provide fault-free and undamaged high quality products. On occasion however, goods may need to be returned. Returns are governed by these Terms and Conditions.

If goods are damaged or opened in transit, you should return them to BibbaLondon within 14 days of receipt. We are not responsible for the shipment costs incurred when returning an item. Upon receipt of the returned goods, the price of the goods will be refunded to you through the payment method that you used when purchasing the goods.

If you receive goods that do not match those that you ordered, you should return them within 14 days of receipt. You will be given the option to replace faulty, damaged, or incorrect items (if a replacement is available) or to receive a refund. Refunds and replacements will be issued upon our receipt of the returned goods.

Please note that we cannot accept returned goods that we reasonably believe to have been used. In such circumstances, we will notify you that no refund will be provided and you will be responsible for arranging for such goods to be returned to you within 28 days of our notification.

If any goods that you have purchased have faults when they are delivered to you, you should return them within 14 days upon receipt. Goods must be returned in their original condition with all packaging and documentation. Upon receipt of the returned goods, the price of the goods, as paid by you, will be refunded to you or a replacement provided.

12. Returns of goods made to order
Returns of goods made to order will be considered individually, if accepted, 20% of original price will be charged. Some other costs may apply. BibbaLondon reserves the right to reject return of items crafted for order. Legal ownership of the goods will immediately revert to us if we refund payment or deducted payment to you.

13. Intellectual Property
All content available on BibbaLondon shop at Etsy, including, but not limited to, text, graphics, logos, icons, images, sound clips, video clips, data compilations, page layout, underlying code, and software is the property of BibbaLondon, our affiliates or other relevant third parties. By continuing to use the website, you acknowledge that such material is protected by the applicable United Kingdom and International Intellectual Property Laws.

You may not reproduce, copy, distribute, store, sell, re-sell, modify, or in any other fashion re-use, material from the website for any purpose without our prior written consent.

Visiting my shop or making a purchase you are accepting and respecting my exclusive rights to a copyright and my ownership of intellectual property, including the right to reproduce, publish, perform, display, distribute and prepare derivative works from my work.