I do not offer gift wrapping services but I do offer a gift message option.

If you choose free shipping, I am using the cheapest and slowest option available to me. It can take up to a month to get to you. This applies mostly to single patch orders, not larger orders that will not fit into an envelope. You are welcome to upgrade shipping at checkout.

Yes, because it's a Pitney Bowes tracking number purchased through Etsy. This label is not reliably scanned so please do not automatically think it is lost. This method of shipping (usually when you choose free shipping) is the slowest and cheapest method available.

A rush order will put you at the head of my queue and ship via the method chosen at checkout. Usually in a day or so.

Expedited shipping available at checkout does not put you at the head of the queue. It can still take the full amount of time estimated to make your item and then the shipping method chosen is used to ship the item.

Sometimes a combination of the two are needed to receive an item by a certain date. Please feel free to reach out to me with any questions.

Turn the iron on to its hottest setting the fabric of your base item can tolerate. Ensure that the steam option is not on and also remove any water from the iron. Place a thin towel or washcloth over the patch while making sure not to move the patch. Do not apply the iron directly to the patch, as this may damage the embroidery.

Place the iron over the patch and firmly press down. Hold the iron on top of the patch for about 15-20 seconds and apply as much pressure as possible. Remove the towel and gently lift the edges of the patch. If it lifts at all, replace the towel and iron the patch for another 10 seconds. For thicker patches, pressing longer and harder may be necessary

I used a heat press at 365 degrees F for 40 seconds.