Our current processing time is 1-3 business days after the order is placed and received.

For custom / personalized items, the current processing time is 1-3 business days.

If you need an item by specific date, please feel free to message us in advance so we can try our best to meet your expecting delivery date.

For shipping to USA:

Standard Shipping
- Transit Time - 3-5 Business Days.
- Tracking Number will be provided.
- By USPS; shipping day - EVERY MONDAY & THURSDAY. (If Monday is a holiday, we will ship on Tuesday instead.)

Priority Shipping
- Shipping upgrades are available. Please contact us for more information.

For shipping to Canada:

Standard Shipping
- Transit Time - 2-16 Business Days
- Standard Shipping does not come with tracking number.

Priority Shipping
- Shipping upgrades are available. Please contact us for more information.

Please Note: Shipping fees also include packing materials, supplies, handling fees, as well as transaction fees. We do try our best to keep sourcing the most economic and yet efficient way to ship the orders to our customers. :)

For other countries:

Standard Shipping
- Transit Time - 7-28 Business Days (Depending on the customs)
- Tracking Number will be provided.
- Customers are responsible for the customs fees, if any.

The order will be shipped to the exact name and address on the invoice. Once it is shipped, we are not able to update the name or the address. Therefore, we are not responsible for any mis-delivery or lost delivery due to wrongly provided address.

If any order is returned due to an incorrect address, the buyer will be responsible for paying the re-shipping fees.

We love custom orders and happy that we can create something special and unique for you!

Please feel free to message us regarding any custom orders.

We recommend the size (width) of the cake topper is one inch less than the width of the top tier of the cake. This will look proportional and not overwhelming.

Please feel free to contact us if you would like some suggestions / recommendations. :)

We do offer wholesale pricing for 25 items or more. Please message us for more information.

Have a question? Please send us a message and we’ll get back to you ASAP.

Please also find us here:

Instagram:
IG Handle is @topperconfetti
(www.instagram.com/topperconfetti)

Pinterest:
www.pinterest.com/TopperConfetti/atelier-elegance-store

Our goal is to keep improving our creations and and making our creations into perfections. We do keep sourcing and incorporating the most updated / appropriated materials / method for creating our products.

Some of our designs might be a bit delicate especially the ones with fine script calligraphy. Please unpack carefully from the package and handle with care. Some suggestions: for cake toppers, handling it by holding the stick instead of the design.