💦 Yes, of course! To enter your design details, read about the process/pricing, and pay the Custom Fee, please go to: www.etsy.com/ca/listing/665931354
💦 I will create your design and send you a photo before any of the elements are stuck for your input/approval. From there, I will complete your piece and list it for the purchase price in the 'Reserved' section of my shop.
💦 If the link isn't working, it's likely because I've taken a pause on receiving custom orders while I catch up, but feel free to send me a message to inquire.

💦 Please know that I choose not write on the front of any of my pieces with the exception of the very few designs that require it (e.g. teacher chalkboard). To my eye, writing tends to take away rather than add to the overall look and feel.
💦 However, I can include any text of your choosing on the back of the piece and/or include a handwritten card with your message enclosed in the package.

💦 Yes, every frame includes a glass covering.

💦 Yes! I can usually obtain other frame sizes. Please know that it may take some additional time, as I don't regularly carry them in stock.
💦 Please ask before ordering.

💦 All of the pieces listed in my shop are one-of-a-kind, complete, and ready-to-ship! Please know that the photos are not templates. The piece shown in the photos is the EXACT piece you will be receiving (no switch-a-roos!).
💦 If you would like to purchase more than one or see other options of the same design configuration, please choose the appropriate selection from the "Sections" drop-down menu (e.g. Family of Three, Angels, etc).
💦 If you would like to something different, please contact me to inquire.

💦 Based on experience and guidelines set by shippers, I've estimated the transit time to be as accurate as possible. However, there is always a chance of delay due to unforeseen events or at customs, if applicable.
💦 If you need your item by a specific date, please contact me before ordering. I can provide shipping options and estimates.
💦 Tracking is automatically provided with all ornaments and framed pieces. Please click "Track Package" on the shipping notification, or contact me.
💦 In Canada, tracking is optional with cards, keychains, and necklaces. If you choose not to upgrade shipping to include tracking, there's simply no way to retrieve any transit information.
💦 Please contact me with any questions or concerns.

💦 Maybe! However, please be mindful that all of my current listings are complete, one of a kind, and ready to ship.
💦 I may be able to add an element if there's room and at no additional cost (e.g. dog), but please note it will delay shipment by at least one day.
💦 All existing elements are adhered with an industrial strength adhesive and can not be moved, removed, or exchanged.
💦 If you would like to request a change made, please ask BEFORE ordering and I'll provide options of how we can proceed. Thank you!