•Only if the custom order upgrade add on fee is purchased with a standard tag order. The fee is located in the add on section of my shop.
•Unfortunately orders placed with requests to alter the display tag design, but have not also purchased the upgrade fee will result in order cancellation & refund.

•The lowest quantities of each item are located on the listing page. Unfortunately due to increased postage I am not able to offer lower quantities than what is listed.

•We usually get to work pretty quickly on your order, so we do not accept cancellation requests on standard orders.
•For custom orders as they require us to make the design, once the design process has begun, there is a $5.00 fee to cancel.

• Processing time is 5-7 business days.
•Proofs are digital and sent about 3-4 business days after purchase.
•All custom orders have 2 proof revisions included. •Additional revisions are a $5 fee.
•If you don't approve of the items, or wish to cancel, you may cancel a custom order, however there is a $5.00 cancellation fee.
•A proof must be approved prior to print/processing on all customized orders. If your order is not approved, it will be cancelled, & subject to the $5.00 cancellation fee.

•We cannot guarantee any specific delivery date(s).
•Once the item is handed to the carrier we are not able to determine how quickly it is moved in transit.

•We use medium weight 65lb 176gsm.
•It is not the heavier weight 110lb cardstock.

•I am not able to offer proofs prior to purchase.
•Proofs are not sent unless requested at checkout for non custom orders.
•Proof requests add on 3 additional business days for processing.
•Please see the custom order FAQ for more information on custom order proofing.

•Not at this time, but I do offer order add-on purchase options for ribbon in my shop, if interested.

•Unfortunately we are not able to accept returns/or exchanges for any items in our shop.
•Please purchase accordingly as all sales are final.

•We are not able to refund/exchange, or accept returns for any shipping delays.
•Customized items cannot be resold.
•If you need an item by a certain date, please contact us prior to purchase.