PROCESSING & SHIPPING TIME FOR PERSONALIZED ITEMS

Processing times vary depending on the item please see item description for more details. When ordering multiple items please be aware this may extend the processing time. When selecting a shipping method be aware Express Shipping is the only method that has a guaranteed delivery date. First Class and Priority are estimates only. Consider the processing time for the item to be complete, along with the shipping time when placing the order. Returns/refunds will not be made for items that arrive later than the estimated date of arrival.

All of out personalized and digital items are handmade/digitized by Half Moon Embroidery. We do not outsource.

Yes! If you do not see a particular design you would like just ask! We often get ideas for designs from our wonderful customers.

We do not accept returns on personalized items. However if the shop owner made a mistake on the personalization, please contact us for information on a replacement within 10 business days of receiving the item. After the 10 business day period no replacements will be offered. Forced returns will not be accepted. Shipping labels are printed through Etsy so please make certain the address is correct. If an item is returned to us for insufficient address, the customer will be contacted and asked to pay the shipping fee again to have it shipped to the correct address. If no response is received within 30 days the item will be donated. Digital embroidery designs and custom digital designs are non-refundable.

Once the package has been marked DELIVERED by the carrier, it is considered the responsibility of the customer. We are not responsible for lost, stolen, or misplaced packages after delivery. We recommend ensuring that the delivery location is secured and monitored, and that someone is available to receive packages when they arrive. If you experience any issues after your package has been marked delivered, we encourage you to contact your local USPS office directly to open an investigation. USPS can pull up GPS coordinates as to where the package was delivered. If they mis-delivered the packages, you are able to apply for a refund through their website.

HOW TO DOWNLOAD DIGITIAL PRODUCTS

Please be sure that you are familiar with your own software, embroidery machine, and the process to download and transfer designs before purchasing digital products. Half Moon Embroidery cannot advise customers on how to use their software or embroidery machine. In general the instructions are as follows for instant download designs. A link will be sent to you to download the design. Click on the link, then selected EXTRACT ALL, click on the embroidery file, and then DOWNLOAD. Copy and paste onto your computer, or onto your USB in order to transfer to your embroidery machine. You won’t be able to directly open the file on your computer unless you have the appropriate software to do so.

CHANGE OF ADDRESS REQUESTS

The order will be shipped to the address provided at check out. If the wrong address is included, please send us a message to cancel the order and you can re-order using the correct address. We are not able to change the address once the order has been placed.

SHIPPING TIME FOR DIGITIAL ORDERS

Digital files can be instantly downloaded after cleared payment. The files will be available under your "purchases" in your Etsy account. The design will also be emailed to the address on file with Etsy. Remember to also check your junk folder for the files. Custom digital files are generally ready within 1 business day. A link to download the design will be sent to you via Etsy message.

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Price:$1.00+

Custom Embroidery Digitizing Custom Digitizing Custom Embroidery Pattern Custom Logo Design Embroidery Designs Machine Embroidery Files

Name: Custom Embroidery Digitizing Custom Digitizing Custom Embroidery Pattern Custom Logo Design Embroidery Designs Machine Embroidery Files
Brand: HalfMoonEmbroidery
SKU: 512242943
Availability: InStock
Rating: 4.9 (7172 reviews)

HalfMoonEmbroidery

PRICING OPTIONS

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FILE TYPE

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Upload Design to Be Digitized

See item description before purchasing. Please upload and send photo for digitizing for a quote prior to purchase.

Upload files Select up to 1 file

Files must follow Etsy’s content rules

Quantity

You can only make an offer when buying a single item

Star Seller. This seller consistently earned 5-star reviews, shipped on time, and replied quickly to any messages they received.

Highlights

Supplies for making crafts
Materials: Machine Embroidery, Digital Design, Digital File, Embroidery Pattern

~~CUSTOM DIGITIZING SERVICES~~

Please read all details below prior to purchase.

1. Click on ASK MICHELLE and attach a high resolution computerized image of the logo before ordering. Please include the following with your request:

~Size (s) needed
~Name(s) of fonts is applicable (if font name not know, I will use the most similar font availalbe)
~Type of fabric (i.e. 100% cotton, polyester, fleece, etc.)
~Article to be embroidered on (i.e. cap, golf shirt, tote bag, etc.)
~Any special instructions

2. After I have reviewed your design I will ask you to select either Option A, B or C depending on the complexity of the design. If you are needing more than 1 size of the same design, I will ask you to also select ADDITIONAL SIZE for $1 to add to the order

3. My software works best on fairly simple logos and I may not be able to digitize intricate images.

4. I am unable to digitize trademarked or copyrighted images.

5. This is a CUSTOMIZED DIGITIAL ITEM and not available for immediate download.

6. Once the order is placed you will receive a proof and link to download your design within 1 business day.

7. The link will be available for 30 days. If you need edits to the design please contact me within the 30 days. Otherwise the logo will need to be digitized again for an additional fee.

**This is a NON-REFUNDABLE item as it is digital and emailed to the customer.

THANKS FOR LOOKING!

Embroidery Design, Machine Embroidery, Embroidery File, Digital Embroidery, Custom Digitizing, Embroidery Digitized, Custom Embroidery, Embroidery Pattern, Custom Logo Design, Embroidery Files, Logo Digitized, Digitized Design, Digitized Logo, Oh Baby Personalized Gifts

Order today to get by Jun 6-20
Returns & exchanges not accepted
Free shipping
Ships from: Shiner, TX

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Michelle

Owner of HalfMoonEmbroidery

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Reviews for this item

Buyer highlights, summarized by AI: Fast shipping · Helpful seller · Responsive seller · Would recommend · Great design · Great product · Excellent customer service