Please leave me all of your details for your item either in the box labeled "Add your personalization" OR in the "Notes to Bizzee B Creations" box at checkout.
If for some reason you miss this step while checking out just send me a message with all of your details :)

The frame is 8"x 8" overall and it holds a 4"x 4" photo.
I have found that trimming down a 4"x 6" photo works really well OR I can print, trim and insert your photo for you before I ship out your picture frame.
If you would like me to print and insert your photo please purchase a "Photo Print and Place" listing along with your picture frame. You can find this listing in the items section of my shop on the left hand side of the page...just click on the section labeled "Add a Picture" and there you can add the listing to your cart.

My Background color charts and Heart color chart can be found in each listing. Just scroll through all the listing photos and you can view the color charts!

Yes it does!!! It is included with a high quality piece of plexiglass to protect your desired photo. It literally looks just like real glass, you cannot tell a difference and the best part is it will not crack or break during the shipping process!

****Please Note****
When you receive your picture frame you will need to remove the white protective film from BOTH sides of the plexiglass sheet to reveal a crystal clear photo window. If you do not remove the white film on BOTH sides of the plexiglass your photo will look "cloudy".

My standard production time is currently between 5-7 business days to create an order before it ships (not including the day you place the order).
Your order may ship out quicker than that or in some cases it may take a little longer (especially around Holidays) just depending on my volume of orders and how many orders I have ahead of yours. I make each and every item that I sell myself and I ship them out in the order that I receive them.
If you need your order quicker than my current production time please message me and I will see if I can accommodate your time-frame :)

It is VERY important to check the shipping address and make sure that it is correct during the checkout process.

If you provided the wrong address, please message me right away and if your item hasn't shipped out yet, I will be able to update it for you.

If it has shipped, the customer is responsible for additional shipping fees after the package is returned to me.

I package all of my items with proper packaging materials and care, however in the event that an item gets damaged during shipping, please contact me within 3 business days and provide pictures of the damaged item and packaging so that I can file a claim with the USPS.
Once the claim is filed, I will work with you to resolve the issue as quickly as possible.

Yes, the cross comes with both a hook attached for hanging and an easel stand for tabletop display!

Yes, the ornament will come with a ribbon style hanger and also it will come with a cute gift box for gifting!