General terms and conditions & cancellation policy

Right of withdrawal
You have the right to withdraw from this contract within one month without giving any reason.

The cancellation period is 14 days from the day on which you or a third party named by you who is not the carrier took possession of the goods.

To exercise your right of withdrawal, you must contact us (Lebensfreudeladen - Jochen Wielgoss, Herbergstr. 6, 82237 Wörthsee, info@lebensfreudeladen.de, Germany, telephone: +49 (0)8153 9535226, fax: +49 (0)8153 9535227) by means of a clear statement (e.g. a letter sent by post, fax or e-mail) about your decision to withdraw from this contract. You can use the attached sample revocation form for this, but this is not mandatory.

You can electronically fill out and submit your declaration in accordance with the explanations and forms that can be accessed via "My eBay" under "Bought" for the respective item or via the item page. If you make use of this option, you will immediately (e.g. by e-mail) receive confirmation that your declaration has been received.

To meet the cancellation deadline, it is sufficient for you to send the communication regarding your exercise of the right of cancellation before the cancellation period has expired.

Consequences of revocation
If you revoke this contract, we have paid you all payments that we have received from you, including the delivery costs (except for the additional costs resulting from the fact that you have chosen a different type of delivery than the cheapest standard delivery offered by us have to repay) immediately and at the latest within fourteen days from the day on which we received the notification of your cancellation of this contract. For this repayment, we use the same means of payment that you used in the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged fees for this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier.

You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you inform us of the cancellation of this contract. The deadline is met if you return the goods before the period of fourteen days has expired. You bear the direct costs of returning the goods. You are only liable for any diminished value of the goods resulting from any handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

The right of withdrawal does not apply to the following contracts:
Contracts for the delivery of goods that are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer.
e.g. wall decals, car stickers, canvas art, coloring pages, etc., which are made to order.

Sample withdrawal form
(If you want to revoke the contract, please fill out this form and send it back.)

– To Lebensfreudeladen
- Jochen Wielgoss, Herbergstr. 6, 82237 Wörthsee, Germany,
info@lebensfreudeladen.de, Fax: +49 (0)8153 9535227

– I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)

– Ordered on (*)/received on (*)

– Name of consumer(s)

– Address of the consumer(s)

– Signature of the consumer(s) (only if notification is made on paper)

- Date