Estimated times are:
Spain: 1-3 business days
The United States and Canada: 3-5 business days
All Europe: 3-5 business days
Australia, New Zealand, Oceania, and the Asia Pacific: 4-7 business days.

Because it is fast and safe. You can track the product the long way and the customer receive the order in a very short time. It's a better service to the buyers.

We explain both in short.
Our leather is vegetable tanned and has been ecologically dyed according to the environmental rules of the European Union.
We work with high-quality natural leather and fur that comes exclusively from processes of the human alimentation industry.

Our products are carefully handmade with high-quality materials. Take care of them appropriately and you will enjoy our exclusive items for a long time.

Due to the natural tanning process used for our leather, the colors can vary from time to time per product. The photos we use on our website are intended to match the actual product as closely as possible. However, colors may vary slightly from the picture and we cannot guarantee every picture will accurately depict the actual color of the product.

No, we follow Etsy policies. Remember that buyers have to bear the shipping costs and customs costs when the shipment is from a country where the items have to pay customs to enter Spain.
Contact us to let us know, and then you can send back the item in the condition you received it, and then we'll refund your money, minus the shipping and customs costs mentioned above, when we get the item back. Please use a shipping service with a tracking number so the returned items don't get lost in the mail since we could not refund a lost item.
Please keep in mind that we are a small family business therefore we can offer you a refund for the value of the PRODUCT ONLY (excluding all postage and customs costs) if nothing is wrong with the item.

We no longer use them. The COVID 19 crisis has increased delays and problems. Products cannot be tracked on the move and deliveries have been delayed for a long time. Now we make all shipments by courier.

We make many custom orders.
For example: Do you like the style but want a different leather color? or, do you want the bag smaller or larger? We are happy to help.
Please, contact us if you want a custom o personalized order. It depends on what you ask for, we will make it with pleasure.

Please, if you want your order with gift wrapping, just let us know as a note when you make your order.

In all cases, remote areas are not included in Free Shipping. Any order from a remote area will be on standby until we communicate to the customer the extra cost demanded by the courier and the customer accepts to pay it. Otherwise, the order will be canceled. Anyway, for specific cases, you can contact us before buying and we will look for some other shipping system when possible.

Tariffs and duties specific to your country may apply.
These are not included in the shipping charges.
If you buy from the USA, you will not have to pay customs fees for amounts less than 800 USD
If you buy from the UK, Etsy collects and remits VAT on applicable goods from buyers on orders that the total value of the package (including gift wrap but excluding delivery) is less than or equal to £135 GBP.
For amounts higher than £135 GBP, VAT is charged and collected at the UK border, and you have to pay them to the UK government through the courier at delivery.

For other countries, please get in touch with your local customs office for more information.