Our price breaks are 12+, 24+ and 50+ items for 25%, 35% and 40% off respectively. You are welcome to mix and match styles, colors, and artwork between the items.

Our machines have about 2.25 inches tall by 5.5 inches wide to work with on most hats, but there are a few exceptions above and below those sizes (e.g. 5 Panels, Beanies, etc.). Please reach out if you have a specific size in mind.

Our machines allow us to work with about 5-6 colors, depending on the logo, but please send over your artwork to us to confirm before you place your order.

We make it our goal to maintain a 5-6 business day processing time with 2-5 business days for shipping (depending on how far you are from us in CA).

Etsy provides an ETA window, but if you need your item urgently, please reach out to us as soon as you can so we can see what we can do.

Since we are a small business, we do our best to respond within 24 hours during the business week.

Messaging in the same thread more than once will move your place in our inbox so please create a new message thread if something is urgent.

Lately, we have been experiencing a lot of shortages and delays with some of our hat styles and colors. We are currently re-evaluating our listing options for the future, so please reach out if you would like to inquire about special color orders.

We can provide a few mockups prior to ordering, but during peak seasons, (such as Christmas, Father's Day, etc.) we may limit mockups to open orders to help minimize processing time.

During those times, once you place your order, please send us a message, and we can provide a mockup for you as soon as we can.

Unless for a special circumstance, we don't send pictures of the finished product because it interferes with our production process too much when we take pictures of customer's hats and upload them online. However, we can provide a digital mockup if requested.

You certainly can! After the first logo, each additional logo is $12 more. We are limited on the back and sides though, so please try to keep it simple for those locations. As always, please reach out to let us know what you had in mind.

Since embroidery can be a tricky process, please send your logo to us via Etsy Messenger, and we will get back to you as soon as we can on if we can have it done for you.

With 3D foam, there are much more limitations for logos, so we try to push simple, bold logos for that option. Just to be sure though, feel free to send us a message to verify before you order.