As we design and create every piece in our shop, we are able to customise everything, plus we are happy to create bespoke, one off pieces.
Please send an Etsy conversation or email rustyroosterart@gmail.com so we can discuss your ideas.

We try to have every item in stock, so we should be able to dispatch within 1-3 business days of order placement.

Shipping is typically 3-5 business days (for a UK address), orders sent to the US typically take 5-8 working days for delivery.

The courier will leave the parcel in a safe place at your property, if you are not home to take receipt.

Each piece is hand rusted, so colour and markings are unique for every item and will vary from the photos.

The copyright for all our designs remains with me. Buying our work does not transfer rights to you.
By purchasing an item the buyer agrees to honor the Artist Copyright - All works of art within this web site are protected. No portion of the artists works or statements may be used, downloaded, reproduced using any means, copied, linked to, or transferred electronically, without prior written permission from the artist.

Parcels dispatched within the UK should arrive within 7 business days. Please contact us if your item has not arrived within this time, so that we may review the tracking data.

A Compensation claim with the Courier MyHermes, for lost parcels must be logged within 28 days of the Despatch date. Therefore in order for us to register the claim in time, we require you to inform us of the lost parcel no later than 25 days after the dispatch notice is issued.

Parcels dispatched to the US should arrive within 10 business days of the dispatch notice. Please contact us if your item has not arrived after this time, so that we may review the tracking data.

We try to do our bit!

The majority of orders will be wrapped in folded cardboard sheets (effectively making our our boxes), these sheets are sourced from a local factory and are all 'seconds' which would otherwise be recycled straight off the production line. This way we get to give the cardboard a use before it is is recycled!

When this is not an option we try to re-use cardboard boxes that are being disposed off by small local shops in our area.

Our internal packaging consists of re-used paper products, we do not use plastic packaging!

Our rusty metal garden decor does not require any maintenance, and can be enjoyed season after season, year after year.
It may need an initial brush to remove any of the loose flacks.
We suggest that wall hanging art is attached just proud of the wall to allow any rainwater to run freely to limit the creation of any rusty marks to the wall. We can not guarantee that the rusty metal decor will not leave a mark, but in our experience we have always received positive feedback.