NOTE:
If you want to have information about the delivery process, then when paying, please choose a method of delivery by registered mail. In this case, the delivery process can be tracked.
Delivery by non-registered mail does not give such an opportunity.

Shipping cost cover: shipping, handling and packaging.

I ship to the address in on your order, so please make sure that is correct.
If the address you provided is wrong or not complete, redeliver will be made only after the receiving of the payment for a new shipping. It's possible receive a refund, but it will be made without the shipping cost and/or taxes I had to pay to get the pack.

Estimated Delivery time :
ITALY: from 3 to 10 business days
EU: from 5 to 25 business days
EUROPE NON EU : 7 to 30 business days
USA-CANADA: from 15 to 35 business days
AUSTRALIA: from 15 to 45 business days
EVERYWHERE ELSE: from 15 to 45 business days

-The delivery time for standard shipping could be approximative,it could also depends on your local service, shipping method, from period and weather.
It's calculated starting from the day after shipping.
This mean that before contact me with "I not got the item" have to be passed the estimate time.
I appreciate your patience.

Take note that these are WORKING DAYS, so are excluded weekends, holidays and so on.

In Christmas period the deliver time is longer, so please do your purchases carefully. (for USA customers, in Christmas shipping can take from 15 to 50 days because of the weather conditions in New York and big amounts of packs travelling)

Everything purchased or shipped after December 5th I can't ensure that will arrive in time for Christmas.


- If a pack is unclaimed and is sent back to me by postal service, a new deliver is made after the receipt of a new payment for the shipping costs.
If you ask a refund it will be made without the shipping cost and/or taxes I had to pay to get the pack.

- Custom orders:
I'm glad to create something custom for you.
Please send me a message and we will talk about the details.
Note: for custom creations, I'll start to work on them ONLY after you purchase the listing I'll do and pay for the item.


- Customs and import taxes:
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.


- Feedback:
Your feedback is really important for me!
If you have issues with the item you got, please contact me before leave a negative feedback. We will arrange together how to resolve the issue.