Do you create custom sizes?

Yes! We are happy to create pieces when we can accommodate. Please send us a message about your project including dimensions and application, and we'll let you know if it's something we can accommodate. Typically, we have a minimum quantity of 4 for custom brackets and and a minimum of two for shelves. Kindly note, custom pricing reflects the additional time and labor needed to make a piece and set machines for a small batch specific to a project. Custom pieces are non-refundable.

How much can the shelf brackets hold?

When installed correctly, our shelf brackets can hold approximately 75 lbs. Our brackets including mounting instructions as well as lag bolts for heavy loads. Our Heavy Duty brackets can hold approximately 100lbs each.

How many metal brackets do I need?

Great question. You will need one on each end of the shelf and we recommend adding another one for every 32” of shelving. QUANTITY OF BRACKETS: For strength and safety, we suggest using the following guidelines: 0”-36” = 2 Brackets 37”-68” = 3 Brackets 69”-100”= 4 Brackets 101”-132”=5 Brackets 133”-164”=6 Brackets

Can I return or exchange my order?

If not completely satisfied with your order, please contact us within 3 days of delivery and we will do everything we can to resolve it. - We accept returns and exchanges of new, unused items within 30 days of delivery - Custom pieces are non-refundable - Provided bolt hardware is also needed for complete return/exchange - Please contact us in advance for complete return instructions - Buyer assumes the cost to return or exchange an order - Please note we CANNOT accept and fully refund damaged or lost items, so we recommend packaging very carefully and using a tracking service

Do you offer bulk pricing?

Yes! For large orders of the same item: 10 or more, use code GROUP5 for 5% off 20 or more, use code GROUP10 for 10% off f30 or more, use code GROUP15 for 15% off.

Because we ship heavy steel pieces, we use a variety of shipping methods to ensure the most efficient and effective delivery. This includes USPS, FedEx, and UPS. If USPS does NOT deliver to your address, kindly let us know in the order details or in advance of purchase. An order may be processed before a separate, later message is received.

My order says it was delivered but I didn't receive it?

1. Review the tracking number and look for info provided (delays, held at post office, etc.) 2. Confirm address entered at checkout is accurate 3. Check all areas around home including mailbox, side doors, garage, etc. Use front door video if applicable 4. Contact neighbors in case it was mistakenly delivered to an adjacent property 5. Contact the carrier directly. If shipped via USPS contact your local post office (not the 1-800 number) as they can provide GPS details Sometimes, the package may be held at the post office to be picked up 6. If all signs indicate delivered but not found, theft may need to be considered and followed through. 7. Finally, contact us at hello@cascadeironco.com and we are more than happy to help!

Do You Have Installation Videos?

Yes! We have several videos on how to install shelf brackets, racks, and bars as well as more tips on hardware and using toggle bolts. Visit & subscribe to our YouTube Channel here: https://youtube.com/@cascadeironco?si=UkLmRL9208Shhfmz

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Additional Bolt Hardware for Bracket, Hook, Rack, Shelf, and Fixture Installation

Name: Additional Bolt Hardware for Bracket, Hook, Rack, Shelf, and Fixture Installation
Brand: CascadeIronCo
SKU: 534312861
Price: 3.00 USD
Availability: InStock
Rating: 4.9 (170 reviews)

In 6 carts

Price:$3.00+

CascadeIronCo

Arrives soon! Get it by Nov 12-17 if you order today

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Star Seller. This seller consistently earned 5-star reviews, shipped on time, and replied quickly to any messages they received.

We include installation hardware with each order. However, some applications may require additional or different bolts. We gladly offer additional, color-matched options in sets of TWO to help with your installation.

1. LAG BOLTS: 1/4"x2" long, Installation into wall studs, works with regular drywall up to ½” or ⅝” thick

2. TOGGLE BOLTS: 1/4"-20x2.50"long, recommended for standard walls up to 1” thick when a wall stud is NOT an option

3. XL LAG BOLTS: ¼”-20x3.5” long, installation in wall studs with thick walls up to 2.5” thick *pre-drill is especially necessary

4. XL TOGGLE BOLTS: ¼”-20x4” long, for thicker walls between 1” and 2.50” thick when a wall stud is NOT an option

5. MASONRY BOLTS: ¼”- 1-⅞” long, for installation into brick or stone

6. FLUSH MOUNT SCREWS: Flat screw can be use with J brackets if shelf interferes with bottom pre-drilled hole (*note: only available in the dark metal finish shown)

7. SHORT LAG BOLTS (not pictured): 1" Lag bolts

Please note, we recommend using our installation guide for proper installation and working with an experience contractor for more difficult installations: https://cascadeironco.com/blogs/news/how-to-install-shelf-brackets

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Order today to get by Nov 12-17
Returns & exchanges not accepted
Cost to ship: $3.00

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Ships from: Salem, OR

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