We accept returns
We're sorry it didn't work out!
Messages and requests to return and replace are only allowed on the Etsy platform
We accept returns for any reason, except personal orders - please read FAQ
Contact us within 3 days of delivery and Dispatch items back within 14 days of delivery, based on the tracking code
The returned Products should be sent back with all labels and safety tags
The Products should not show any sign of usage or have been changed in any way (worn, washed, stretched, etc.) and should be sent back in the same condition in which they were received
Buyers are responsible for all return shipping costs, fees and taxes
You will be refunded only after we recieve and inspect the returned items

We accept item exchanges

Please follow the instructions for returning and exchange in FAQ section

If you want to speed up the exchange just make new order - we will refund you after receiving returned items.

Buyers are responsible for all return shipping costs, fees and taxes, they are non-refundable.

- Pack compactly.
- Do not include an invoice letter or other documents in the package
- Mark the shipment as a GIFT worth EUR 40 or less
- send the shipment with a regular post services and registered - so chance of the product being lost is smaller

Keep the tracking number

If the shipment is not properly shipped will be returned to you at your expense by the Custom services.

The refund - up to 5 days after receiving returned goods.

Return addresses:

For shipments from Europe:
Momchil Tsvetkov
47 Cherni vrah Bul.
floor 2
Sofia, Hladilnika,
Bulgaria, 1407
Tel.+359 884 624 944

For all other shipments:
Jana Kosheva
GORUBLIANE, 17 Asparuh Str.
Sofia , 1138
BULGARIA
Tel.+359 884 624 944

What is personal order:
- There are changes to the original model - remove or add items, changing the colors and materials, etc.
- Altering lengths, widths or the garment is made to your personal measurements other than the size chart

Checking the measurements for matching the size will not be considered as personal order

You will be informed if your order will be considered into personal order

Personal order can't be returned or exchanged. You can send it only for correction

All lengths of the garments are based for 170 cm height for women and 180 cm height for man.

BUST
Wrap the measuring tape somewhat loosely around the fullest part of your chest (at nipple level). Round to the nearest whole number.

WAIST
Bend to one side to find the natural crease of your waist. Then, standing straight, make sure the tape fits securely yet comfortably around your waist. Allow one finger between your body and the tape.

HIPS
Approximately 22 cm / 8.5" below the waist, measure around the fullest point of your hip (lower body).

INSEAM
Measure straight down the inside leg from the crotch to the ankle.

You will find Size charts in description of the model and in the images of the model

All lengths of the garments are based for 170 cm height for women and 180 cm height for man.

Express delivery

Any order that you want to be shipped and delivered before the deadlines announced by us will be treated as an Express order (priority order) and will be charged additionally.
Priority order fee is 50 Euro and must be paid in advance by personal order.
Thank you for appreciating the extra effort and extraordinary work of our team to fulfill your wishes.

Goods purchased from abroad are imported goods and may be subject to local taxes like VAT and/or custom charges. They are never included in price or shipping cost and have be paid by the Buyer to local Customs (through the shipping carrier).
To avoid unpleasant surprises please Google your local custom charges on imported goods. Let me know if you need any assistance.
We do not ship items marked as a gift or sample as this is an illegal practice.
Each shipment is accompanied by an invoice for the purchase.
Thank you for respecting international business ethics!

If a shipment is refused, all charges resulting from the refusal are for the buyer