Yes, on all order totals $35 and over. Free shipping is also available on select items in our shop.

All items in our shop can be customized at no extra charge. Information in item description or message me anytime for additional information. Sale items are sold AS IS.

YES!!! Custom, with no extra charge, is what we do! Any banner, cake topper, etc., in the shop is able to be customized! NO EXTRA CHARGE!

No, but please contact us, prior to leaving a review so we can discuss a possible refund. It is the buyers responsibility to check item descriptions and example photos, to have an idea of what the personalization will look like.

We will do our best to help you find it. We ship only through USPS. Tracking is provided for ALL purchases. It is the buyers responsibility to provide the correct address and any detailed instructions needed. We are not responsible and do not offer refunds if tracking states delivered. We will do our best to help so PLEASE message us, prior to leaving a review. We really want you to have your items and make you smile. :)

If you are unsatisfied with your order or your order did not make it in time for your event, a full refund will be given. You can request a return label at not cost to you. Once we receive the item back, a full refund and cancellation will be issued. If we haven't sent your item, a full refund/cancel with be issued promptly. We are not responsible for mail delays and or incorrect addresses. Please note: Refunds will not be given in every circumstance. Cancellations are with in 24 hours if the item is not shipped, and the return window is 7 days for refunds. Message me to talk about any concerns prior to leaving a review. We pride ourselves on great customer service.