Ordering personalized jewelry from our Etsy store is easy! Simply browse our collection and select the item you’d like to customize. Once you’re on the product page, follow the instructions to personalize your jewelry with initials, birthstones, names or other custom details. After that, add the item to your cart and proceed to the checkout to complete your purchase.

We offer a wide range of personalization options to make your jewelry truly unique. You can engrave names, initials, special dates, symbols or even short meaningful messages on most of our pieces. Each product page will provide specific details on the available customization options.

The production time for personalized jewelry may vary depending on the complexity of the customization and our current order volume. Generally, it takes us 4-5 business days to create your personalized piece. Once it’s ready, we will ship it to you using your chosen shipping method. Please note that shipping times may vary depending on your location.

As each piece of jewelry is custom-made to your specifications, we are unable to cancel or modify orders once they have entered production. It’s important to double-check all the details before placing your order. However, if you have any concerns or need assistance, please contact our customer support, and we’ll do our best to help you.

We strive for excellence in every order we fulfill, but if there’s an error or issue with your personalized jewelry, please contact our customer support. We’ll gladly assist you in resolving the problem and ensuring your satisfaction.

If you’re unsure about your size, we recommend reaching out to our customer support team for assistance. We have experienced professionals who can guide you in finding the best fit based on your measurements or provide recommendations based on common sizes for the specific jewelry type you’re interested in.

Yes, we offer a selection of jewelry pieces in half sizes. When available, you’ll find the option to choose a half size on the product page. If you don’t see a specific half size listed, please reach out to our customer support, and we’ll do our best to accommodate your request.

Absolutely! During the checkout process, you’ll have the option to include a personalized message for the recipient. We’ll ensure that your message is printed on a card and included with the gift.

Absolutely! We offer convenient shipping options that allow you to have the gift shipped directly to the recipient’s address. During the checkout process, you can provide the recipient’s address as the shipping address, ensuring that the gift reaches them directly.

We take great care in packaging our products to ensure they arrive in perfect condition. However, if your gift arrives damaged or with any issues, please contact our customer support. We’ll work with you to resolve the problem and ensure that the recipient receives a replacement or a suitable solution.