I LOVE custom orders! Just use the "Request Custom Order" button on the Rhemamai home page! All items are personally hand stamped they are not engraved by a machine. Please include your personalization in the notes to seller box upon checkout.

All measurements of my products are in each listing.

YES! I love working with Retailers. I do offer wholesale and bulk discounts. Please contact me for wholesale linesheets and/or bulk discount pricing. Thanks!!

Business days refer to the weekdays (between Monday to Friday) and do not include public holidays and weekends.

Please therefore do not count Saturdays, Sundays, or any national holidays when calculating your shipping time.

I don’t want your special moment to fade.
To maintain the quality of your new RHEMAMAI jewelry, please:
- Remove it when sleeping, exercising, or doing other physically strenuous activities, as prolonged contact with sweat may damage your jewelry
- Avoid contact with perfumes, body oils, and other chemicals, including household cleaners. Never use chemical jewelry cleaners as these will do more harm than good.
- For light cleaning, gently polish with jewelry cloth cleaner to avoid scratching.
- Store your beloved jewelry in a cool dry place.

No, I stamp fronts only. Hand stamping is the art form of hammering each letter directly into the metal, unlike engraving, in which a machine is used. Because of the strike of the hammer the backs of the pieces are always going to be a bit more "rough" looking than the fronts, so I do not stamp on the backs.

Once you add your item(s) to your cart, there is a text box in the checkout screen. It says "add optional note to seller". Here is where you type in any personalization names, dates, birthstones, etc you need me to know of. If you forget to do so, please just send me an email with your invoice linked and I will make the notes to your order.

Hand stamping is the art form of using a hammer to directly imprint each letter or design into the metal. This is done using metal shanks. Each shank has a specific letter or design on it and one strike is given to make the impression into the jewelry piece. Because this is done entirely by hand it is extremely different than engraving which is done by a machine.

Each piece of jewelry I make is hand stamped by ME and only ME! You are getting a one of a kind custom piece of jewelry handmade by 'ME' business owner. I create each design and stamp it out, then do all the finish work which includes oxidation (adding the color), buffing, filing, and putting each piece together.

There is a no refund policy on any hand stamped items especially if they are personalized to your request. If there is an error on my part only (misspelled differently from your exact order on the invoice), then I will be more than happy to correct the error/s. I will stamp exactly what you write on your order. I will not accept any returns on items that are stamped correctly as per your request. Please read the listing.
I am not accepting any returns on jewelry that has been worn and is tarnishing due to wear or improper storage.

Shipping fees are non-refundable! I always do my best to accommodate...so please don't hesitate to contact me. Shipping fees will not be refunded.