There is no extra charge for customizing a pair, and an average custom-designed pair costs the same as my pre-designed pairs. If a pattern or image is more complex, however, price is subject to go up.

My shoes all come in whole sizes--when in doubt, round up. Size equivalents will be used (e.g., women's size 8 is a men's size 6) if I am unable to find the proper size.

The base for my shoes are generic canvas shoes. I can do Vans or Converse if requested, but the price will go up rather steeply, unless the customer provides the shoes up front. I do my best to get exact shoes for each order, but if I am unable to find them, substitutions may be used.

It takes me between two and four weeks after an order is placed for me to ship them to you, especially around holidays.

Most items arrive within ten days of being shipped.

I don't seal my shoes, unless requested. I have run into issues myself with sensitivities to different chemicals and materials, so I try not to cause any potential issues for my customers.

I will ALWAYS try to go with a white sole first, unless requested otherwise. In the event that I am unable to find the correct size shoe with a white sole, I will go with black.