Most items are made to order with the exception of the OOAK jewelry pieces. Made to order items can take up to 5- 14 days depending on the work load I am experiencing and the item that is being made. In some cases I do have to order more material if needed to complete your item as I do not store higher end gemstones and gold in my studio. If you need something sooner please contact me right away.

Unfortunately, I can not refund custom made to order items that are personalized.

It is very important to have the correct size as some items are not resizable especially if there is personalized wording and or flush set gemstones involved in the piece. If I am able to re-size the item I do charge a fee of $35 - $50 depending on the re-sizing job.

Sterling silver and gold filled jewelry can tarnish which is a natural reaction for these types of metals. Most local jewelry stores will carry quality polishing cloths or chemical dips to help aid you in keeping your jewelry shiny. I recommend that you take heed when wearing jewelry that has gemstones and remove them when doing dishes and manual labor. Silver, gold and gemstones although are natural materials ..they are still prone to fractures, scratches and breakage if worn carelessly. I take pride in making my jewelry with high standards and I hope that it will last my customers a very long time. However, care must also be taken on the customers part to protect the jewelry from damage and hard wear.

Each piece of jewelry will be sent in a beautiful recycled material gift box ready for giving. If you would like for me to include a "special intention" hand written note in the box, please leave a note in the message box to seller during the checkout process.

I am open to wholesale opportunities given that I am able to reproduce the item within reason. Please contact me for more information.

Sometimes I can!! Most of the times I do! It certainly does not hurt to ask me. If I can do it, I will be glad to give you a quote. If not, I will be honest and let you know.

Well, back in the day I went to college and graduated with a BS in Dental Hygiene sciences. I love working with my hands but not on people...so I decided to practice metalsmithing instead. I am primarily a self taught metalsmith who took a few college classes in metalsmithing and traveled the country to learn in work shops by some amazing teachers. I have been selling my work on Etsy for nearly 10 years working raw metal material with my own two hands. I enjoy what I am doing but I only have two hands...so your patience is greatly appreciated. Thank you.

I have no problems sending items to Canada, Australia and most of Europe. Most items can ship to these destinations with insured 1st class parcel mail. Other countries do not include insurance and can be considered a RISK that you will take. Please contact me first if you are not sure if I can ship to your country so we can discuss the options that most safe for you. Thank you.

Custom Made to Order items are NOT refundable. Please be sure to read the description of items. Please kindly understand, that, I try very hard to describe the details of each of my products. I take great time in securing materials and take great time in the actual hand fabricating of my items. It takes great time If you are not sure about an item, please ask me first.. before purchasing. Thank you for understanding.