How do I order chain?

Our chains are listed in 1 foot, 3 feet, and 10 feet sections, but not all chains are sold in these lengths. The length of a chain listing is specified in the title of the listing as well as in the first line of the product description. Our unwelded Iron chain (IR49-U) and all of our Brass chains are sold by the foot, whereas our welded Iron chain (IR41-W) and all of our Steel chains are sold in 3 ft and 10 ft sections. Our chain is also sold in continuous lengths, meaning 4 quantities of a 3 ft listing will equate to a chain measuring 12 ft, 2 quantities of a 10 ft listing will equate to a 20 ft section of chain, etc. Please double check the listing prior to placing your order to ensure you receive the correct quantity.

Are there restrictions on the length(s) of chain I can order?

All of our Brass chains (signified by a BR in the title) are sold by the foot. Unwelded brass chains (signified by a -U in the title) do not have any restrictions on the lengths we can provide. However, welded brass chains (signified by a -W in the title) are only supplied in continuous length up to 10 feet. If you're interested in a welded brass chain and need more than 10 ft, you can connect multiple sections using the appropriate size of our Brass quick link connector. All of our welded and unwelded steel chains (signified by a ST in the title) are sold in 3 ft sections and 10 ft sections as well as sold in bulk on reels, can be supplied in continuous lengths ranging from 65 ft to 164 ft (reel length varies by chain).

I need my chain cut to specific length(s), what should I do?

We can cut chains to any length(s) you need, and you can specify the section(s) and length(s) in the order notes section in your cart prior to checkout. However, custom length requests for all welded chains are subject to a restocking fee in the event they are returned since they cannot be welded back together once they have been cut. This does not apply to unwelded brass chains since the links can be opened, allowing for the chain to be reconnected.

What does the chain link size names mean?

The size letter signifies either Welded (W), Unwelded (U), or Hinged (H). The size number is the length of the link in mm. For example, the link size "U25" signifies an unwelded link that is 25 mm long, the link size "W47" signifies a welded link that is 47 mm long, and the link size "H103" signifies a hinged link that is 103 cm long. If you are interested in a Hinged chain, please contact us for more information.

What is the "difference" between welded and unwelded chains?

Welded chains, signified by a -W in the title, are comprised entirely of links that are welded closed. This increases the weight any given chain can support considerably, but the links cannot be opened up to directly connect, so a chain connector may be necessary. (depending on what it's being attached to). Unwelded chains, signified by a -U in the title, are partially or entirely comprised of links that are not welded. The weight capacity will not be as high as welded chains, but for the vast majority* of these chains, the links can be opened with pliers to adjust the length or directly connect to something. (*larger/thicker steel chains with unwelded links are an exception, which cannot be opened without breaking)

I ordered ____ chains but only received one chain. What do I do?

All of our chain is sold in continuous length unless we receive specific directions from the customer in the order notes section that instruct us on the number of sections to cut the chain into and the respective chain lengths amounting to the total quantity ordered. For example, if you'd like to receive 3 sections of chain measuring 6 ft each, you will need to order a quantity of 18. Prior to submitting your order, you will need to specify in the order notes section that you would like to receive 3 sections measuring 6 ft. Please double check the length of the chain you received as it may be in continuous length.

How much weight can your shelf brackets hold?

Since they are made from solid Iron, the brackets themselves are fairly strong, so their weight capacity is more dependent on where they are installed and the dimensions of what they're holding. Our brackets come with 1-inch wood screws, since these brackets are best installed into wall studs. If these brackets are not being installed into wall studs (and into only drywall), we highly recommend using the appropriate drywall anchors for added support. For a more specific answer, please contact us with: --the SKU of the bracket(s) you're interested in --the number of brackets you plan on using --the dimension of the shelf --the total weight it will be supporting (shelf items included) and we will happily assist!

Can I exchange my order instead of return it?

No, we don't perform those types of exchanges at this time. We ask that you ship back the product(s) from your original order and place a new order for the desired product(s) & quantity. This way, a tracking number is generated for the return as well as the new order, which protects the customer as well as ourselves. A refund will be issued once the return has been processed, but the new order can be submitted at any time. If you need help finding the right product for your needs, please don't hesitate to contact us, we're happy to help!

What if my product arrives damaged?

Please contact us as soon as possible and we will happily replace or refund any products that arrive damaged or defective. Please include pictures of the product(s) you're referring to as well as pictures of the packing slip enclosed in your order. This is important so we can confirm what was ordered vs what you received, and determine how to proceed.

Do you offer international shipping?

Yes, we ship orders worldwide and offer standard and expedited international shipping. Please note that any customs clearance, duty, or taxes levied at time of import are the responsibility of the customer. We need a phone number for international orders, so please provide your phone number in the Personalization section on the listing where prompted.

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Cross Brass Hanging Chandelier Chain - CH-BR37-U from RCH Hardware

Name: Cross Brass Hanging Chandelier Chain - CH-BR37-U from RCH Hardware
Brand: RCHHardware
SKU: 570393135
Price: 21.24 USD
Availability: InStock
Rating: 4.8 (38 reviews)

Made by RCH

Owner of RCHHardware

4.9 (2.6k)

Finish

Please select an option

Personalization

International Orders (Outside USA): A phone number is now required by the shipping carriers in the event of customs clearance and/or delivery issues. Please write "N/A" if you are a US customer.

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What to know

Materials

Metal

Chain price is for 1 ft and this product will be supplied as a continuous length if possible.

Take your lighting fixture to the next level and showcase your personal style with our decorative brass chain BR37-U. This chain is handmade with solid brass and is comprised of unwelded decorative links that are connected by solid circular links. The defined quatrefoil shaped links adds subtle visual intrigue to transitional lighting fixture and decor, but is so universally appealing that it complements country cottage, rustic, mission style, vintage, and traditional aesthetics as well. Replace your old chain on lanterns, pendant lights, and chandeliers weighing up to 30 lbs for an instant refresh of any space. The decorative clover links are unwelded so the length of the chain can be adjusted as needed. However, please note that this chain can only be hung by the circular links at each end of the chain, and the decorative link seam must be at the top or bottom (hidden by the circular link). The versatility of this chain cannot be overstated: besides use as a decorative lighting chain, BR37-U can also be used to hang indoor plants, picture frames, mirrors, wall decor, and even as curtain ties. Since brass is naturally rust-resistant, it can be used outside to add an elegant touch to hanging flower baskets, wind chimes, hanging outdoor signs, and other garden decor. Additional uses for this chain can be for crafts, costumes, and hobbies, as well as in light weight home improvement and DIY projects. Available in multiple finishes, you can easily elevate any lighting fixture (literally!)

--------[Product Info]--------

• Material: Brass
• Features: Unwelded, Cross Chain with Round Joining Links
• This item is available in Antique Brass, Acid Dipped, Bronze, Oil Bronzed Black, Polished Brass, Polished Nickel, Satin Nickel

RCH Hardware products are handmade, and as such slight variations in the products are common. The color, and/or size of items shown are approximate and may not be exact.

--------[Variant Specs]--------

U42:
>> Link Size (in): L:1.65, W:1.65, D:0.2
>> Connecting Link Size (in): L:0.75, W:0.75, D:0.28
>> Max Load: 30lbs, Weight Per Foot: 0.38lbs

--------[About Us]--------

www.rchhardware.com

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What buyers say

Summarized by AI from all item reviews

4.8 (38)

Fast shipping Looks great Great quality Love it

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NowPrice:$21.24

Original Price: $23.60

10% off

•

Sale ends on August 30

Shipping & return policies

Order today to get by Aug 10-13
Returns & exchanges accepted within 30 days.
Ships from: Blaine, WA
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Deliver to United States, 43215
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Reviews for this item

4.8

(38 reviews)

5.0 Item quality

5.0 Shipping

5.0 Customer service

100% Buyers recommend

What buyers say

Summarized by AI from all item reviews

Fast shipping Looks great Great quality Love it

Ben Nov 1, 2025

Very happy with the quality and the speed at which this was delivered. Perfect for our project of hanging artwork.

Ben Nov 1, 2025

C. Oct 27, 2025

I am so pleased with quality and beauty of this unique chain. It has an antique presence that complements an antique chandelier. The shipping was quick with secure packaging. I'm so glad I found this shop!

C. Oct 27, 2025