Pending availability, we are happy to accommodate rush orders for domestic and international customers.

Please contact us before you place your order to ensure that we can accommodate your deadline.

All rush orders are subject to a rush fee for expedited service and require an upgrade to fastest shipping method.

Rush Orders are NON REFUNDABLE

Production Time

All Ferko’s Fine Jewelry styles are carefully handmade in our NYC Studio.

Since each piece is made-to-order, we ask that you allow 7-10 business days (excluding weekends) before we ship your order.

If you need to meet a certain deadline or need expedited shipping, I may be able to accommodate your request. Please send us a convo.

Shipping Methods

Free Standard Shipping - USPS First Class 3-5 Business Days Delivery
USPS First Class Shipping
FedEx 2 Day Delivery
FedEx Overnight Shipping


An adult signature will be required at the time of delivery for purchases of $500 and above.

High value packages ship with full insuranceand tracking.

A signature will be required upon delivery.

International Shipping

Standard - FedEx Shipping - 2-3 Business Day Delivery


Important note for international buyers:

You may be required to pay VAT/Import and Clearance fees before your package is delivered. We are not responsible for any such fees.

Please contact us immediately if you believe that your package was lost in transit.

For domestic orders: if your order is marked as “delivered” and you have not received your package, we can remake your order with payment of a replacement fee.

Please note that some packages may require signature confirmation, so please contact your postal service to ensure that they are not holding the package.

For international orders: we are required 45 days to file insurance claims for international orders due to customs checks.

Insurance claims are time sensitive. Any claims must be made within 90 days of the original shipment date.

Layaway

We are happy to extend a layaway option to customers that wish to pay in installments. Please contact us if you would like to set up a layaway plan.

All layaway orders are subject to the following:

• A non-refundable deposit of 35%
• The customer is obligated to track payment progress
• Full payment is required before made to order jewelry production can begin
• Full payment is required before items are shipped
• All items purchased through this program are considered final sale
• Plans showing no payment progress within 6 months are subject to forfeit and items will be taken off hold

Layaway payments and shipping and rush fees are not eligible for refund.

Everything in our shop is returnable for a full refund except for platinum rings.

Platinum rings (other than custom orders) are subject to the following:

* Returns - 35% Restocking Fee
* Sizing - $75 Fee
* Sizing for Eternity Rings - $125