Due to the fact that leather is full grain, there might be different kind of natural marks on it. The leather represents natural characteristics of the animal; therefore irregularities, differences of colour and some marks or scratches are not considered as defect.

Before using the purchased bag we highly recommend you to impregnate it. Please use the universal care product (spray). The impregnation will increase the durability of your bag and will ensure that the colour (paint) of the leather stays where it should stay.

- Do not keep the bag in the direct sun, heat or humidity for a long time. If you are not carrying the bag it is best to keep the bag in the closet in the paper or fabric bag. It is recommended to stuff the bag in order it would not loose it's form. It is not recommended to keep the genuine leather bag in the plastic bags or wet premises (e.g. cellar) for a long time.
- During time the places were the parts of the bag are bent leather might get wrinkles and become softer.

- It is not possible to clean the pen spots or denim marks from this kind of leather.
- Please keep the bag away from oils and direct contact with cosmetics as it might be impossible to clean these kind of spots. In case you get the oily spot on your bag, you can try to clean it by putting salt on the spot and leaving it during the night as salt might absorb the oil.
- Do not use aggressive - acid or high chlorine amounts containing care products and cleaning products containing strong chemicals.
- We recommend to clean the bag with cleaning products specifically balanced for leather products (please make sure you use the right product in case your bag is made from mat leather) or simple water.

Usually the bag is packed in a tissue paper and a simple box used for shipment.

We use as small box as possible in order you could pay less for shipping.

We send by registered post, therefore the post man will need your signature on the delivery.



We use your etsy address (if you do not inform us separately on a different address) to send the package, therefore it is your responsibility to provide correct address.

IMPORTANT - please provide your phone number when placing the order.

It is not our responsibility if the package stucks at customs for a long time. However, we can try to find out as much as possible from our end.