** Please be sure to carefully read the description before purchasing **

If you have any questions, comments, or concerns – please do not hesitate to reach out, I am always available!


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Each Nail Set Includes:

• 20 Nails (doubles of all ten nail sizes.)

Exception: the Medium Square Party Pack of 12)

Each Order Includes:
• 1 Reusable Nail Box
• Prep bag containing:
- 1 Bottle of Glue
- 1 Alcohol Prep Pad
- 1 Wooden Cuticle Stick
- 1 Mini Nail File
- 1 Reusable Organza Bag


One prep bag is included per order (not per set), additional prep bags are available for purchase in the shop.

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Nail shapes available:


• Regular Coffin
• Medium Narrow Sculpted Coffin
• Wide Narrow Medium Coffin
• Sculpted Medium Coffin
• Long Coffin
• Long Sculpted Coffin
• XXL Sculpted Coffin
• Regular Almond
• Medium Sculpted Almond
• Long Almond
• XXL Sculpted Almond
• Regular Square
• Medium Square (Party Pack of 12)
• Medium/Long Sculpted Square
• Long Flat Tip Square
• Short Petite Oval
• Regular Oval
• Toenails (Party Pack of 12)


* TO BE NOTED – if you need to file the nails for any reason, it is very strongly recommended that you lightly go over the edges with the corresponding (matte/glossy) top coat to reseal them. This helps to prevent any occurrences of polish chipping. **

• These nails are not acrylic. They are coated with various types of polishes (both regular and gel).

• Each nail set is made to mimic a natural nail thickness. They will be flexible enough to easily adjust to any nail bed, yet still durable.

• Natural nail thickness (3 coats of polish + 2 top coats).


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Do I need to provide my sizes to you?

• No! With the exception of the 12-piece party pack, each set comes with twenty nails (doubles of every size available) to ensure a perfect fit for any and every nail size!


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• They are reusable if maintained carefully. How long they last depends on your lifestyle and how you maintain them. Chateau Sparkle has had customers order nails specifically for a night, and those who order for everyday use and wear weeks on end.


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Do you accept cancellations? Returns? Exchanges?

• Cancellations are accepted within 12 hours of purchase.

• Returns and exchanges on nail sets are not accepted for hygienic reasons.


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What is the Shipping & Processing Time? Rush orders? Expedited shipping?

• Please note that as every nail set is hand painted, proper curing time is required.

• There are currently three processing and design times available.
- Ultra Rush: 1-3 Days
- Medium Speed: 5-7 Days
- Regular Speed: 9-12 Days

* A RUSH ORDER IS NOT EXPEDITED SHIPPING *
* PROCESSING & DESIGN TIME IS NOT EXPEDITED SHIPPING *

• Orders will not be shipped or delivered on Sunday’s as the post office is closed.

• All orders ship via standard USPS First Class Mail (3-5 day delivery time).

• Expedited shipping is available via USPS Priority 2 Day Mail (1-3 day delivery time) or USPS Priority Mail Express (1-2 Day delivery time).


* Please make sure to select the correct shipping in accordance with your needs. If you need a nail set by a specific time and are unsure of the processing/shipping time you need to select at checkout PLEASE reach out to me! *


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---- MOST IMPORTANTLY ----

What if I have a question, comment, or concern about my order?

• Reach out to me! My priority is you! Great customer service is the backbone to any store, and I’m always here to answer any questions or listen to any concerns wherever you are in your purchasing process. The goal is for you to have the best buying experience, as well as love and enjoy every product you purchase from Chateau Sparkle!


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Disclaimer:
Actual colors may vary depending on an individual’s technology display settings.