I have wanted this coat for YEARS, and I finally went ahead and ordered it, and I am so glad I did!! The seller was quick to respond to any and all questions I had, she customized the color for me, and she made the coat to my measurements. It’s absolutely beautiful, and soooo warm and cozy, I didn’t want to take it off when it came in the mail (I even took an unnecessary walk outside in the dark, just to enjoy it haha). I didn’t love that the buttons were plastic, and the “embroidery” is just lace aplliques, but those things are not enough to take a star away. It’s also *slightly* tighter on my armpits than I prefer, but I typically wear my coast bigger, and this is my first wool coat, so maybe it’s a wool thing, lol. The craftsmanship is stellar (even my seamstress agrees), and I will definitely buy from this shop again!!!