Yes, We combine Shipping Costs .

Returns will only be approved when the product is in it's original condition with intact tags and original packaging.

NO , Shipping is not refunded. However, once the package is returned back to us, the order amount less shipping fee is refunded back.

No , the shipping fee is not refunded if the product is returned .

No, the package sent back without return approval means it is forced return and we do not accept forced returns and do not refund in such cases .

Yes, we send back the package for additional $4 shipping fee ( USA) and additional $16 for International Shipping fee once the package is delivered back to us and when we hear back from buyer after sending them conversation regarding the same . If we do not hear back from the buyer within 72 hrs to resend the package after sending them the message through Etsy Conversation, we refund back the Order amount less Shipping Fee.

We have manufacturing of our products overseas and have capacity to take large Wholesale Orders . Please send us the message through Etsy Conversation if you are interested in buying Wholesale .

For Custom Orders *NO EXCHANGE/ NO RETURN *
* CUSTOM ORDER IS NON REFUNDABLE OR NON EXCHANGEABLE UNLESS THERE IS A MANUFACTURING DEFECT AND ONLY THE PIECES WITH DEFECT WILL BE REPLACED*

SHIPPING : For Bulk Orders - $25 - $150 will be charged for Shipping based on the Weight and location of the Order where it has to be shipped .
That will be calculated at the time of placing the Order.

We do our best to show actual colors of gemstones .
All Gemstones reflects differently under different lighting.
All our gemstone pictures are taken in light box ( daylight lighting) and reflect differently under pictures taken in darker areas or low lighting.
Please compare the color of the gemstones of the pictures in the listing to that of direct sunlight.
However, if buyer is not satisfied with gemstone color when they see in person in different lighting , they can return it for total amount less Shipping fee within 14 days of delivery and buyer is responsible for return shipping and sending back the package in its original condition.

No , All cut chains, Rosary Chains and Connector Chains cut to size sales are final.

$4 of the Total amount will be deducted if the buyer returns the product which comes under Free Shipping Guarantee . Also, the buyer is responsible for Return Shipping and to ship back the product in its original packaging and condition.