--> We send all packages by registered mail 
Shipping handling time is between 3-5 days

--> Domestic (FREE SHIPPING) (Within U.S.A): Up to 7 business working days

--> International (SHIPPING COSTS) (Global): Up to 14 business working days

--> Orders placed on the weekends shall be mailed on the next working business day.


--> During the holidays we cannot guarantee timely shipment arrival! 
Once the item is shipped, it is on the shipping carrier control.

SHIPPING TO GERMANY:
--> GERMANY-German customers please note that based on previous experience the screening process and delivery of mail in Germany is longer , please consider another week until delivery.


You can UPGRADE EXPRESS SHIPPING WHERE EXTRA CHARGES ARE APPLIED
OVER NIGHT DELIVERY CHARGES:
--> 
IF OVERNIGHT FEDEX FEDEX CHARGES SHALL APPLY
--> IF OVERNIGHT UPS UPS CHARGES SHALL APPLY
--> IF OVERNIGHT USPS USPS CHARGES SHALL APPLY

USPS (NOT GUARANTEED OVERNIGHT)
FEDEX & UPS (OVERNIGHT FOR SURE); MORE THAN USPS

--> Please contact me for EXPRESS/OVERNIGHT shipping!

--> I send all packages by registered mail with a TRACKING NUMBER.


--> The tracking number is on your shipping notification!


-->US buyers can follow the shipment only with using the EXPEDITED SHIPPING service IN DETAIL.

--> Please follow your standard shipment at USPS web site. 
Most post services don't update the status at the website for international packages.

--> Please contact me for further questions!
--> I AM HERE TO HELP OUT!

--> I have no control over your country custom's officials. You are responsible to check your country customs/ duty policies. 


--> I will not be responsible if your package is being held up at customs -that could happen. Please note: that once the package is shipped, we have no control if it is held in the customs; it's on your customs officials and postal services and you can talk to them directly.

--> If you choose to have the package return rather than pay for custom I will refund when I will get the package back minus the shipping costs. 


--> Please make sure that the address you have provided is the correct address- All orders will be shipped to your Etsy address that will show on the receipt.


--> You can of course ask for another address at time of the order! Please make sure you write the correct address.

--> I WILL NOT BE RESPONSIBLE FOR ADDRESS MISTAKES ONCE THE ITEM HAS BEEN SHIPPED. 


--> All our jewelry are packed in an elegant gift box.

--> 
If you need to send it as a gift to a specific address, please inform us the new address.

--> Once the package has been sent by me, I have no control over mail services!


--> Mail may be delayed for various reasons (Holidays, Vacations, Weather)
I would appreciate your understanding and your patience.


--> Any damage / lost and so that cause during shipping- it's the shipping carrier responsible. Please cooperate with me to carry out the requirements of the postal company to handle damage claims.


--> If the package has not reached within 30 business working days due to any delay, please follow the shipment with your tracking number and let me know about any problems.

--> I am always there to help you out!

The purchased (your) amount will only get refunded after the product has been received back in perfect condition with original packing to Burhani Gems. If original packaging has not been sent, charges will be taken into consideration.