We can create custom mattes and items for you. Anything you can think up, we can do it!

1. Select the quantity & variations you want.
2. Add item(s) to your cart.
3. Leave a comment in the Notes to Seller with personalization for your frame.
-If you'd like to see a mock-up of your item, please let us know in your comment as well. *Please note, this may delay shipment of your item.
4. Complete checkout.
5. We'll contact you if we have any questions.
6. We make your item & ship.
7. You receive your item.
8. Add your pictures to the frame.
9. Love it and leave a review.

Yes, we can. Just add the Rush My Order listing to your cart with your item(s). www.etsy.com/legacyimages/listing/237135128/rush-my-order
You can also upgrade your shipping service to express for quicker delivery.

5x7 & 8x10 = Honey or Black frame
11x14, 12x16, 16x20 & 18x24 = Black, Honey, Dark, Cherry or Whitewashed frame

Frame styles include: Lodge, Flat, Round and Ridged

*Please specify desired frame color in Notes to Seller if not available in variations. If you do not specify a color, we will send Honey.

We can do custom sizes as well. Those take a little longer as they have to be special ordered.

Yes, each of our mattes comes with a frame (customized matte, frame, glass and backer board) to easily display on a wall, mantel, shelf, etc.

Each piece of oak is stained with a clear finish to bring out the beauty of the wood.

We do have some other stain and wash options. Add this listing to your cart with you item to upgrade to a different color: www.etsy.com/legacyimages/listing/957130271/new-mat-colors

Personalized items are not eligible for return.

Returns or Exchanges are accepted on all items that are not personalized. Please contact us within 10 days of delivery for more information. Buyer is responsible for return shipping costs and any loss in value if an item isn't returned in original condition.

Our mats are made from Indiana Hardwood Oak and are carefully designed by one of our talented designers to meet your needs and wants, then laser cut/engraved.

The frames are all solid wood frames that are made in Michigan.

If you see an option for layout or emblem/logo in the variations, check out the 2nd and/or 3rd picture in the listing for the different options. Select the corresponding letter/number for the option you want.

We ship via USPS Parcel Select Ground, unless otherwise specified. Parcel Select Ground does not come with insurance. You can upgrade to USPS Priority at checkout to receive insurance and for faster delivery.

Upgrading to Express shipping will ship your item by the ship date on the order using USPS Express. If you'd like your item shipped before the ship date, please purchase the RUSH MY ORDER listing: http://www.etsy.com/legacyimages/listing/237135128/rush-my-order

Yes we can! Just purchase the Design My Frame Before Ordering listing and we'll design it up to make sure it's perfect before you place the full order. You can do that here: www.etsy.com/legacyimages/listing/639155614/design-my-frame-before-ordering