★ Items are delivered to the address specified by the Customer when ordering.
The ordered creations are shipped worldwide within 3 working days from the date of receipt of payment.

The textile pictures are worldwide shipped with La Poste in priority service with tracking mode.
The embroidered notebooks are worldwide shipped with La Poste in priority service without tracking mode.

Notebooks shipping with tracking is done on request and at the expense of the buyer (Export Tracking sticker at the current rate on La Poste website).

The Customer will be notified by email the same day shipping.
If additional time due to a delay or other problem of La Poste or wrong information in the delivery address, Les Fils Rouges will not be responsible and will not allow the customer to cancel the order or reject items.

If a vacation or other causes additional delay, the Customer will be informed when ordering.

Upon receipt of the order, the Customer acknowledges having verified the content, accuracy and have received from Les Fils Rouges all the information it needs to this commitment knowingly.

★ Intellectual Property

Texts, embroidery designs and photographs appearing on this e-shop are the property of Les Fils Rouges and are not royalty free.
Any copy, adaptation, translation, representation or modification of all or part of these items is strictly prohibited under Law No. 57-298 of 11 March 1957 on literary and artistic property and amended by Law No. 2009-669 June 12, 2009, article 21 of the Code of intellectual Property.