In order to preserve jewelry with a layer of plating (either on stainless steel or sterling silver 925), we suggest you to:

- Avoid all contact with water, perfume, body lotion or sweat
- Avoid wearing them while doing exercise & sleep

If you don't, the layer of plating will fade way faster.

When you receive a shipping notification, your order has been mailed here in the Netherlands. All mail will be picked up on business days before 5 o'clock (CET). The estimated shipping times that are stated in the policies are the estimates stated by the postal service (PostNL/Deutsche Post) here for the Standard Shipping service. Unfortunately the mail can't be controlled when it left the country, therefore the estimate is no guarantee. In some cases it can take twice the estimate.

If you haven't received your package after 5 weeks after shipping, please contact us. Your item might be lost and we'll find a solution!

Standard Shipping is a non tracked service by either our federal shipping company PostNL or Deutsche Post. This service does not come with tracking and is used to keep the shipping price relatively low.

For the most common countries there is an upgrade to tracked shipping at check-out, please select the correct one for your country.

Is your country is not stated at check-out and you wish to have a tracked service? Please contact us before or straight after your purchase.

Filled out a wrong or outdated address upon purchase? Please contact us as soon as possible after the transaction has been confirmed, this way we can change the address on the shipping label before your package ships out.

If the order is already shipped, no changes can be made to the address on the package. Keep in mind you as a buyer are responsible for providing a correct address upon purchase.