No, because we are dealing with digital downloads orders cannot be canceled or refunded once you have download any of the files.

No, all coupon codes must be used at the time of purchase.

• Please make sure that you are logged into the account that you used to purchase the downloads. Click on the following link to find your item(s). Once you are there to the right there will be a link to download your file. https://www.etsy.com/your/purchases
• All files are in zipped folders. We recommend downloading to your desktop computer as phones and other devices may not be able to unzip the files.

We cannot control how your printer will print the images due to the sheer fact that there are thousands of different printers with different settings, inks, etc. Our digital papers are in JPG format which is like most photo images. We do recommend that you print all papers at "Actual Size" or "100%" to avoid having the computer skew the image.

Yes, we would love to create something special for you. Depending on the scope of the project custom items BEGIN at $35.00.

• Sublimation items (see below for TOU)
• Stickers
• Gift Tags
• Party printables
• Cookie cards and packaging
• Treat bag toppers
• Greeting cards
• Bottle cap stickers
• Decorative digital alphabet letters
• Nail wraps

• If you are using the digital papers in scrapbook pages that you sell we ask that you offer the paper in a flattened format with other creative items incorporated into the design.

• Do NOT resell the digital papers as is in digital or printed format.
• Do NOT share the files in emails, social media posts, blogs, newsletters, etc. The person that purchased the file has the right to use the file.
• Do NOT include any of the digital papers, digital backgrounds, or clipart into designer resources such as layer styles, brushes, patterns, etc.

• You CANNOT take our digital papers and upload them to print-on-demand websites.

• Our items are meant to help you with your project, not be the whole project.

SMALL IN-HOME BUSINESS USE OF PNG / Sublimation Files is permitted when the shop itself does the printing. No 3rd party printing or print-on-demand POD is allowed.

• Small business use = $500,000 or less per year

• Create t-shirts, pillows, mugs, tumblers, rugs, and other creative items where a physical product is created.

• If you want to sell the PNG sublimation files as transfers they must be printed in-house. No 3rd party printing.

• Cannot sell as a downloadable digital item including as a sublimation

• Cannot claim as your own.

• Cannot post any POD/print-on-demand websites. i.e. Redbubble, Zazzle, and similar websites.

• You CANNOT forward, share, or post any of our files for others to use.

• No large commercial use