Custom requests are welcome!

To request, simply send us a message with your detailed requirements. Or go to section Custom Products in our shop where you can choose the right products to order. Please leave your requirements in the note at checkout. Please see our colour chart in the last picture of listings.

You may be contacted by us for more details. A proof will be sent and your order will be shipped upon your approval.

The turnaround of custom orders is usually about 1-2 weeks, while we do our best to accommodate if you order for events. Please let us know your event date in advance or at the time you order.

- Unpack and hang as soon as possible.
- Keep them away from heat and moist.
- Avoid long time exposure under strong light or colour may fade.
- For decorations or photo props only. Adult's supervision is required.
- If tassels stay in box for a long time (longer than 2 weeks), tassels may become slightly curly. They will be straight again after you hang them for a while.

- Confetti is tightly packaged. Please fluff confetti with hands before use.
- Keep them away from heat and moist.
- Contains small parts; not for children under 3 years old.

- To inflate with helium, always go to professional party shops.
- Please inflate balloons with helium to their designated size or balloons may not float.
- Hi-Float product is recommended for latex balloons when inflated with helium for longer floating time. Hi-Float is available in most professional party shop.
- Choke hazard - discard if broken
- Adults' supervision is required

If you need your order by a specific date, please leave it in the note at checkout. It helps us to better prioritize orders and pick/suggest the best shipping service for your timeline. Please note that we do our best to accommodate to your need-by date, however, we don't guarantee in-time delivery as shipping is conducted by a third party (postal/courier service).