Custom Photo Pillow: USA Made Memory Gift, Christmas Gift

Custom Photo Pillow, Easter gift, Memorial Pillow, People Pillow, Memory Pillow, Comforting Gift, Moving Away, Military Deployment, Custom Human Pillow, Mother's Day Gift

A pillow to make the toughest long-distance relationship a bit easier. Get a custom pillow that looks like your FAVORITE human here.

** MADE IN USA **
Proudly handmade in Arizona since 2012
Now offering a double sided option!


♥FOLLOW THESE STEPS BELOW:
1) Purchase your listing and make sure the shipping address is correct (consider upgrading shipping during Holidays or if needing your pillow by a specific time)
2) Next you will receive a confirmation message within 24 hours
3) Attach a clear, large original photo to the message sent through Etsy (please do not email images outside of the Etsy conversation system)
4) A cut-out proof will be sent to you within 24-48 hours
5) Approve your proof as soon as possible
6) Shipping notification will be sent when your order is complete

Please allow us a 24-hour response time as we may be editing, sewing, stuffing or shipping orders for our customers:)
Guest orders do not link up with conversations, please complete Etsy registration to assure we receive your message.

♥PHOTOS

The quality of the photo dictates the quality of the pillow. We are happy to look at photos before you purchase to find the best possible photo option.
Use the camera or picture icon to upload clear large images to the Etsy conversation we send once an order has been placed. Avoid submitting screenshots and social media images.

♥FABRIC

ECO CANVAS (BEST PHOTO QUALITY) - Eco Canvas is a 100% polyester canvas made with recycled content. Characterized by sturdy construction and vivid, crisp color. Eco Canvas provides the clearest photo quality when printed.
VELVET (SOFT + BETTER PHOTO QUALITY) - Velvet is a 100% polyester and super soft hand.
MINKY (SOFTEST) - Minky is an incredibly soft, comforting, and plush 100% polyester fabric. This fabric is usually used for baby blankets and plush toys due to the cloud-like softness.
*All our fabrics are printed in house using ecologically safe transfer sublimation inks that provide vibrant color and strong wash durability

♥SHIPPING

DOMESTIC SHIPPING

FREE SHIPPING includes USPS Parcel 3-16+ days or USPS First Class Mail 2-6 days. You many choose a faster shipping option at checkout.

SHIPPING UPGRADES

USPS PRIORITY MAIL- Shipping in 2-3 business days. Domestic deliveries arrive in 1-3 business days depending on where your package starts and where it’s going. Tracking and insurance are included. (extended to 3 and 4 days)

USPS PRIORITY MAIL EXPRESS- Fastest delivery times: 1 to 2 days
Includes USPS Tracking® and up to $100 of insurance with most shipments

UPS 3 DAY- ideal for multiples and Large to XXL pillows.

If you are hoping for a specific date please consider Rush Service and an Expedited Shipping option. Aure is not held liable for lost, stolen, or delayed packages.

INTERNATIONAL SHIPPING
We are currently not accepting International orders due to the current pandemic. We are not responsible for custom inspection delays or charges.

♥SIZING

XXL 34 inches, XL 22 inches, LRG 18 inches, MED 16 inches, SM 14 inches, XS 12 inches, XXS 8-10 inches (please see sizing image in listing photos only XXL to XS is pictured)
Measurement of the longest side depends on purchased size. Short side is based on the size of the photo provided

♥TURNAROUND TIMES

It takes 3-7 working days to complete orders once your proof has been approved (may be longer during the holidays)

♥CUT OUTS

Proofs are your image cut-out of the photo background. Proofs are not an actual representation of the printing results. Some fabrics print crisper than others.
1 complimentary proof and 1 revision is provided with each order (extra fees may apply when submitting new images and after one revision)
In the effort to process your order as quickly as possible, proofs are automatically sent to print after 48 hours.

♥PRODUCT CARE

Machine wash in cold water, using a phosphate-free detergent. Machine dry using a low temperature setting for 10 to 15 minutes.

♥CANCELATIONS

Orders can only be canceled before a proof has been provided and within 24 hours. (if canceling after proof has been provided a $4.00 proofing fee will be deducted from the refund)

♥REFUND/EXCHANGES

Our Guarantee:

We enjoy providing excellent customer service! We strive to make every customer's experience a good one. Please always contact us through Etsy convo with any concerns you might have. We are always happy to find a solution.

Aure custom products are 100% made-on-demand (each product is created at the time of the order). Custom products are not eligible for a return or exchange at anytime.
For defective or damaged pillows please reach out so we may find a solution.
Customer are responsible for shipping costs of the returned item/s. Shipping costs are non-refundable.

If a product needs to be exchanged or returned for refund, please send us an email through Etsy messaging and send your item to: Aure 14515 W. Big Oak St. Surprise, AZ 85387.

♥ADD-ONs

Rush order service https://www.etsy.com/listing/472014905/add-rush-service-to-your-order-2-3?ref=shop_home_active_12

♥SOCIALIZE WITH US below for coupons, giveaways & sneak peeks!

Visit our pet focused brand on Etsy @ www.etsy.com/shop/Petsunami
✚WEBSITE - www.aure.co
✚WEBSITE- www.petsunami.co
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Thank you!