Our rings are handmade to order and to a precise measurement, the majority require being made again if they are the wrong size.

To avoid disappointment of having to pay the resizing fee and sending your initial ring back we advise you to get your ring finger professionally sized and do not recommend you placing and order without being sure.

Don't worry! Just talk to Lisa and if it's possible we can place you on our priority list for a small fee.

Silver only ever bends or warps if it is cast in thin sections. WoodenGold rings are between 1.5mm - 2mm thick. (which, in ring terms, is solid)
So in practical terms silver is a strong metal.

Silver does oxidise/patina/tarnish over time, also, if it is introduced to sulfur. This could be as subtle as a cosmetic or a trace in your water supply or in a hand soap.

However, your hands will naturally buff and polish your ring continually which will keep your silver silver!

My wooden rings are meticulously sealed and coated with a special purpose resin. This ensures the rings are totally waterproof and super strong! However I do advise you remove the rings before extremely heavy duty activities such as weight lifting, manual labour ect. as the surface can be scratched by harder metals. If your ring after a few years does loose it's former lustre, I offer a free recoating service for WoodenGold rings.

A number of things can cause precious metals to dull, so in order to keep your silver rings looking their best I recommend removing jewellery while exercising, labouring or anything that can scratch the surface of your ring.

For a polished ring you can use your WoodenGold polishing cloth to buff.

For a matt or textured ring, jewellery polish will reduce your finish, instead you can use your WoodenGold re-texturing pad to reestablish your look.

On my Wooden bands surface scratches can be buffed out, just using a cloth and some elbow grease.

All of my rings are sent Signed, Insured and Tracked With the Royal Mail. A tracking code will be provided to you on your shipping note so you can track the progress of your package!

Each of our bands are made for you so while our shop officially doesn’t offer returns we really do want happy customers. So, if a ring isn’t what you imagined or you’re not 100% happy then please do contact us as we would love to resolve this!

Please note if we do offer a refund we will retain 20% of the cost, this only goes toward the cost of materials and time. It in no way covers this but we want to be as fair as possible.

If any rings arrive faulty or damaged then you of course still reserve the right to a full refund or replacement!