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I make each piece with extra love, care, time, and attention to detail, so after your order is placed, I need about 5-10 days to make your gorgeous jewelry (this may vary from season to season). This does not include shipping times. If your need your jewelry sooner, there is a priority mail option under the shipping tab on the listing. Please check listings as well for a possible rush order option or message me:)

All of my packages are shipped via USPS 1st Class with a tracking # to get the lowest price for you and me, unless you choose the Priority mail option. International packages may or may not come with a tracking # depending on your country. Please check your customs office to determine what customs fees are owed prior to purchasing ( especially in the UK). These are usually owed when an item is picked up. Please provide the CORRECT ADDRESS in full including zip, postal code, apt, P.O Box, etc. I can not be responsible for undelivered packages due to an address error. Once the package is shipped, unfortunately, it is out of my hands. Please contact the postal service to check on the status of your package if you have any delays.

Most items in my shop are custom made to order. I cannot except returns on custom made or personalized items, unless there is an obvious error on my part. Earrings cannot be returned due to hypoallergenic reasons. Your feedback to very important to me, and I work hard to achieve a five star rating, so please contact me if you have any questions/concerns about your order before you are tempted to leave less than five stars, so we can resolve any issues. Your satisfaction is very important to me:) Custom Stacking rings are available for resize for a small shipping fee. See listing here-->https://www.etsy.com/listing/702241507/reserved-stacking-ring-resize?ref=shop_home_active_1&frs=1

Sizing can be tricky, but PLEASE PLEASE your correct ring size before ordering. If you are unsure if your size, please request one of my free ring sizers, go to a local jewelry shop and get measured (most accurate) or www.findmyringsize.com may help. Necklace chains are the length marked on the listing, unless there is a custom order. Please see my SHOP ANNOUNCEMENT for more info on sizing.

INFO ON GOLD FILLED: Gold filled is made by heat and pressure bonding a thin layer of sterling silver or 14/12 k gold to a brass core. Karat gold covers the surface making it resistant to tarnish. Gold filled is of better value due to the actual layer of karat gold, not just a microscopic film put on. It is also more affordable to those who want the look of gold without paying full karat price.

Please let me know of any damages during shipping within 14 days of delivery. Packages are considered lost after 30 days. If you have not received your item within 30 days, please contact me so I can send out a replacement.

My Rose Gold filled rings and exception of a few other pieces, are soldered with 10 k Gold solder. There may be a few lighter spots at the joins where it will look GOLD. Your rose gold is NOT rubbing off or chipping. This is the beauty of having handmade jewelry!
NOTE: Rose gold solder is not used because it contains hazardous chemicals harmful to the body.

All the metals in my shop will tarnish over time. See care instructions in your packaging to keep you jewelry beautiful. PLEASE be sure to know if you are allergic to any of these metals before purchasing. I cannot except returns/exchanges of any jewelry that has been worn. Common skin issues may include a greenish/blackish color on the skin and is harmless. This may happen when your body chemistry and your skins oils react to lotions, chemicals, or even hormone production. (Weird I know!) Gold filled, Rose gold filled, Sterling Silver, and even 14 K gold may have a chance due to the amount of copper in the metal. I am happy to apply a clear thin protective sealer over any metal upon request. Continued polishing will help as well.