I made an error with my shipping address. How can this be resolved?

If you realize you've given the wrong shipping address, please contact us as soon as possible. If your package hasn't been shipped yet, we can adjust the address in our system and ensure it's sent to the correct location. However, if the package is already on its way, we're unable to redirect it. Once the package returns to us, we can reship it to the correct address. Please note that any reshipment would require you to cover the associated shipping costs.

Can you guarantee delivery times?

Unfortunately, we cannot guarantee specific delivery dates. Once packages are with the mail carriers, delivery times are out of our control. If a package is marked as delivered but you haven't received it, please check with neighbors, mail rooms, and your local post office. It's essential to ensure your address is USPS verified during checkout, as we aren't liable for lost packages sent to unverified addresses.

Custom and personalized orders

Orders are dispatched via Canada Post for Canadian recipients and USPS for the USA. Please understand that these are third-party carriers responsible for shipping and delivery, and any issues during this phase are under their purview.

Is my package trackable?

Absolutely! Every order dispatched from our shop is eligible for standard tracking. If you'd like additional security with insurance or signature confirmation, inform us before completing your purchase. These additional features come at an extra cost, which we can detail upon request.

What if my package gets lost or is stolen during transit?

In the unfortunate event of delivery issues, please contact us promptly. Although we aren't directly responsible for packages lost or stolen, we'll do our best to assist. We can file a service ticket with the relevant shipping carrier 10 days after the shipment date. For efficient resolution, we'll need a phone number where the carrier can confirm non-receipt with you or a representative.

What aspects of my order are directly under your shop's control?

We prioritize prompt order processing and timely dispatch. Moreover, we're dedicated to answering all your inquiries promptly. However, it's essential to note that while we oversee your order's dispatch, we don't control delivery, delays, or lost packages. These aspects are managed by third-party carriers.

What happens if the recipient is not located or the package goes unclaimed?

If a package is undeliverable due to the recipient not being located or it remains unclaimed, it will typically be returned to us by the shipping provider. Once the package is received back at our facility, we can arrange for it to be reshipped to you or another specified address. Please be aware that reshipment would require you to cover the associated shipping costs.

Will U.S. buyers be charged customs duties or import fees on delivery?

No. For orders shipped to the United States, ThePencilBoutiqueCo handles applicable customs documentation and related charges where required. U.S. buyers should not be charged customs duties, import fees, tariffs, or carrier collection fees on delivery. For orders shipped outside Canada and the United States, buyers may be responsible for any customs duties, import taxes, or fees required by their country.

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Belated Birthday Gift Box: Candle, Cotton Tote & Sloth Card, Treats

Name: Belated Birthday Gift Box: Candle, Cotton Tote & Sloth Card, Treats
Brand: Parcelly
SKU: 675487379
Price: 61.31 USD
Availability: InStock
Rating: 5.0 (1 reviews)

Price:$61.31+

Parcelly

Arrives soon! Get it by Oct 22-28 if you order today

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This gift comes with a greeting card left blank on the back. If you wish to include a gift message, please include it here. Don't forget to include your name as this is the only way for the recipient to know who sent this gift.

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HAPPY BELATED BIRTHDAY
A Birthday Gift Package with a Celebration Inside

There are few things better than receiving some happy mail on your special day.. even if is a little late! The Happy Belated Birthday Parcelly is a fun birthday package that you can send to yourself or to a friend (near or far)! Sloths are slow, but they're still cute - so are belated birthday gifts.

Note: Each item is designed and handmade by us. Each item is perfectly unique and no two items are identical. Click 'zoom' to see all the items in detail.

Comes in an 8x8x3” natural box with white crinkled paper.

👉Want to SAVE 5% on your order? Subscribe here and we'll send you a coupon! https://bit.ly/2MwYqYn

IMPORTANT:
① We ship to the address provided at Checkout. If you are ordering this as a gift and wish to have it shipped directly to the Recipient, please enter the correct address at Checkout.
② Please provide us with your name if you'd like the Recipient to know who the gift is from.

THIS GIFT BOX INCLUDES:

♥ “When in Doubt, Add Sprinkles” Tote Bag
Fitting for both birthday celebrations and everyday life.

♥ Sprinkled Cupcake Funfetti Scented Candle
Smells like birthday parties and has bits of funfetti in it, too!

♥ Super-Cute Glitter Necklace
Glitter + jewelry is what we call a birthday must-have.

♥ 2 Delicious Chocolate Chip Birthday Girl Treats
Every birthday gal deserves a special treat. This one is baked in-house at Parcelly HQ!

♥ Fun Birthday Wish Capsule
A cute, little birthday tradition. Don’t forget to make a wish, birthday girl!

♥ OPTIONAL: Level-up your gift by including a cute "You're Tea-rific" cotton draw-string bag with Parcelly's Delicious Fruit Infused Tea! Fragrant & Refreshing. Delicious served hot or cold!

or/and

♥ "Thanks for BEAN so awesome" Shea Butter Soap for the caffeine addict and pun lover.
This coffee-almond scented soap is handmade with real coffee grounds to exfoliate her skin.

AND WE ADD:

♥ A special card stating why the celebration is being sent
(signed with the sender’s name for a personal touch!)

CUSTOM NOTES

Leave us a note during Checkout and we'll be happy to include an additional custom note in your order at no additional cost.

QUESTIONS?
Send us a message and we’ll respond as soon as possible. We don’t bite, we promise!

- - -

CHECK OUT OUR OTHER BIRTHDAY GIFT:
♥ https://etsy.me/2PQS17l

Order today to get by Oct 22-28
Returns & exchanges not accepted
Free shipping
Ships from: Canada

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