After your order has been shipped, you will receive a tracking number. You always can find it on your ETSY account.

All orders are fulfilled within 1-3 working days after receiving your payment.

We operate Monday to Friday and not on public holidays.

Customers outside the European Union can be charged with import duties or local sales taxes, for which SnazzyBirds is not responsible.

All our delivery dates are estimates and we cannot guarantee specific DEADLINES, particularly to overseas during the holiday rush. Please note, we cannot be held responsible for any third-party involvement where delays occur to deliveries.

RECIPIENT'S SIGNATURE: For security reasons, deliveries may require a signature upon receipt of order. If you are unable to sign for your parcel, you should receive a card with written information on where and when you should collect it. If you do not collect your parcel within a specified timeframe, the parcel will be returned to us and you will need to arrange with us for a new delivery and pay for the costs incurred in resending the parcel.

If your package is returned to us due to an incorrect or incomplete address, you must pay all delivery cost to re-deliver your order to a corrected address.

STANDARD SHIPPING means the package will be shipped with "Lithuania post"

UPGRADE SHIPPING means the package will be shipped with "DHL express".

All orders marked as FREE SHIPPING will be sent as STANDARD SHIPPING packages with Lithuania post.

Marking an order AS A GIFT
If you mark an order as a gift it means I will not add the price of the item to the receipt. This allows the person you are buying for to know where it was purchased but not how much you paid for it. Marking as a gift does not mean I supply extra gift wrapping.

Delivery delays due to COVID-19

We shipping packages with "Lietuvos pastas". Please read below this company announcement: "Service delivery standards cannot be guaranteed and “Lietuvos pastas” is, therefore, invoking a situation of force majeure with regard to the quality of service until the situation returns to normal."

Countries around the world are taking measures due to the coronavirus that may affect logistical processes. In addition to delays in many destinations, some countries are updating their processes to minimize contact between deliverer and recipient during pick up and drop off. This can mean that they no longer request a signature for a receipt, and the shipment is simply delivered. It also may be the case that routes into certain countries become unavailable. The situation is constantly changing. We as sellers have no influence on this. We cannot guarantee a time of delivery. For further questions, please contact your local post manager.

Is this shop authorised to sell to German customers?

Sure, my shop is registered at the Packaging Register of the Stiftung Zentrale Stelle Verpackungsregister (Foundation Central Agency Packaging Register – ZSVR) with registration number DE3119412657705
My Dual System Licensing partner for the collection, sorting & recycling of the packaging is ACTIVATE by RECLAY.

As consumer please ensure that all received packaging is disposed of in the right recycling containers, Blue for all paper & cardboard and Yellow for all plastics.