I have not received my package what do I do?

First check the tracking number that was e-mailed to you when your order was shipped. Once you log into Etsy you can find the tracking number under your name there is a drop-down list, to open the list, click on the arrow by your name, find “purchases and reviews” click on this, and your order history will open, locate the order and to the right is a black box that says “Tracking” this will bring you to the tracking number and package history. If you have not received your package within 15 days of ordering, please contact us at info@bluewhalearts.com or call us at 603-679-1961, so that we can put a “where’s my package” tracer on it.

What happens if my package is still in transit and I no longer want the items?

We are unable to issue any refunds or cancel orders if the package shows it is still in transit, even if showing delay, or no movement. We will work with you and will file a “Where’s my Package” at or after 15 days of being in transit. We encourage you to do the same. Refunds for any products cannot be issued until the items are returned to us and, in the condition, they were shipped.

What do I do if it says my order has been delivered? This needs to be done ASAP. The sooner action is taken the better the possible result? - Part 1 of 2

If your package tracking states it was delivered, we are not able to do anything on our end as the shipper considers the transaction complete. If the package was shipped by USPS, you must contact your local Post Office and ask for the GPS coordinates to see if in fact the package was delivered to your location. (I have had packages delivered to the wrong address and this was how we knew). If the package was shipped UPS, you must contact them directly and ask the same questions regarding GPS coordinates. If it was miss-delivered, ask the post office/UPS to please retrieve your package. Answer Continue to next FAQ -

What do I do if it says my order has been delivered? This needs to be done ASAP. The sooner action is taken the better the possible result? Part 2 of 2

If it was miss-delivered, ask the post office/UPS to please retrieve your package. If the GPS coordinates are correct for your location, then you need to file a police report that your package has been stolen. You may be able to file a claim with your credit card company as many offers purchase protection that will reimburse you for stolen items or home owners’ insurance.

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Imitation Sinew, Synthetic Sinew 20 yds per roll - Available in 8 colors great for pine needle baskets, gourd rims, baskets, dream catcher

Name: Imitation Sinew, Synthetic Sinew 20 yds per roll - Available in 8 colors great for pine needle baskets, gourd rims, baskets, dream catcher
Brand: BlueWhaleArts
SKU: 686942407
Price: 12.99 USD
Availability: InStock
Rating: 5.0 (49 reviews)

BlueWhaleArts

Item highlights

Materials: Imitation Sinew

Item review

Why this review appears

All reviews are from verified buyers. This review is shown automatically based on factors like recency, whether it includes comments, your chosen language, and whether the rating reflects the typical experience with the shop.

Summarized by AI

Fast shipping As described Looks great Love it Great quality

“It was exactly what I ordered and arrived on time’!”

Rachel

Sep 20, 2026

View all

Low in stock, only 6 left

Price:$12.99

Primary color

Please select a color

Quantity

You can only make an offer when buying a single item

Shipping & return policies

Get it by

Nov 6-10
Cost to ship

FREE to United States, 43215.

Reviews for this item

What buyers say, summarized by AI: Fast shipping As described Looks great Love it Great quality

5.0

(49 reviews)

5.0 Item quality

5.0 Shipping

5.0 Customer service

100% Buyers recommend

5 This item

Rachel Sep 20, 2026

It was exactly what I ordered and arrived on time’!

Rachel Sep 20, 2026

5 This item

Toby May 18, 2026

will be ordering some more

Toby May 18, 2026

5 This item

Etsy buyer Mar 5, 2026

Fast delivery nice product thank you

Etsy buyer Mar 5, 2026

5 This item

Etsy buyer Mar 5, 2026

Quick delivery perfect product thank you

Etsy buyer Mar 5, 2026

Seller's description

Specifications

May include: Eight spools of colorful string, including purple, red, teal, white, blue, gold, brown, and black.

This imitation Sinew is very strong and easy to split into thinner strands , for sewing or beading.

70 lb 20 yds

Made in the USA

Price is for 1 Roll

We refund shipping overages

Sourced by

BlueWhaleArts
Materials

Imitation Sinew

Delivery details and policies

Get it by

Nov 6-10
Returns and exchanges

Not accepted.
Ships from

Epping, NH
Cost to ship

FREE to United States, 43215
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Zip code
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