We accept cancellations as long as you submit a request BEFORE your items is shipped, and a full refund will be issued.
Once your item has shipped, we cannot cancel your order and issue a refund while your package is in transit. You will have the option to either refuse the package when its delivered or take the UNOPENED package to your local Post Office. As soon as the package gets back to us in original condition, we will issue a refund, minus the original cost of shipping. Please understand the cost of shipping is not refundable from the carrier. If your order was shipped free of charge, we will deduct $4.75 USD to cover our initial shipping cost, as we still must pay the carrier.

We accept exchange for RINGS, NECKLACES, and BRACELETS, provided you contact us within 3 days of deliver. Exchange items must be in ORGINAL CONDITION. We do not cover cost of shipping for the exchange unless there is a fault on our end.

WE DO NOT ACCEPT EXCHANGES FOR EARRINGS DUE TO HYGIENE REASONS. But please let us know if you have any issues with your earrings and we will be happy to help.

We accept returns for RINGS, NECKLACES, and BRACELETS in ORIGINAL CONDITION. You must contact us within 3 days of delivery and send items back within 7 days. We do not cover the cost of shipping on return items. Once the items are received in ORIGINAL CONDITION. We will issue a refund minus the original cost of shipping. If your items were shipped free of charge, there will be a $4.00 USD deduction for the initial cost of shipping because we still must pay the carrier.

WE DO NOT ACCEPT RETURNS FOR EARRINGS DUE TO HYGIENE REASONS. But please let us know if you have any issues with your earrings, we will be happy to help.

Ring Size: US
Necklace: Inches
Bracelet: Inches
Earrings: Millimeter

Most of our items come with gift box ready for gift giving. To better reduce the waste, we may combine your items in one gift box when you purchase multiple items. But if you like separate gift box for each item, please leave us a note at check out, and we will make sure to pack your items in a separate gift box.

Most of our items are available for wholesale, please contact us for details. Minimal quantity of 20 items required.

Proper storage of sterling silver jewelry could help preserve its shine and prevent the oxidation that can cause dullness and discoloration. We suggest storing sterling silver jewelry in a small, airtight ziplock bag in a dry cool place. Avoid keeping jewelry boxes in the bathroom, as the moist warm air can compromise the brilliance of your sterling silver. If you are planning on storing your silver jewelry for a long period of time, it is good idea to thoroughly clean it before storing it.

Over time, dirt, makeup residue, and skin oils can build up on the surface of your sterling jewelry and cause the metal to become dull and cloudy. So, regularly cleaning your pieces can help prevent this undesirable effect. We recommend using a sterling silver polishing cloth as it is pre-treated with gentle chemicals to restore silver’s shine and brilliance. Regular use of chemical liquid jewelry cleaners is discouraged. For silver that has suffered from some degree of tarnishing, you can add a small amount of mild detergent or SILVER CARE POLISH from BLITZ to the piece, and then use a damp soft cloth, or your fingers, to rub it into the surface of the metal and then rinse it off. Avoid scrubbing the silver with any type of brush.

Plated items are NOT SOLID GOLD, or ROSE GOLD. To maximize its lifespan, extra care should be taken.
DO NOT spray perfume or other sprays while wearing your plated jewelry. Wear your jewelry after you have sprayed. When using lotion or cream, wait until your lotion or cream is dry or has been absorbed by the skin before you wear your plated jewelry.Sweat will cause plated jewelry to tarnish, so make sure to remove plated jewelry before exercise, and also when swimming.
Substances like oil, nail polish, nail polish remover, chlorine, and perfume may react with plated jewelry and will cause it to tarnish.

DO NOT clean plated jewelry with jewelry cleaners or antibacterial soaps which may have certain components that will make plated jewelry tarnish more quickly.
If your plated jewelry needs more cleaning, you may clean it with warm, soapy water.
After each use of plated jewelry, clean it with a cotton ball or a very soft cloth,
DO NOT use a polishing cloth as this will strip away the plating.
Store plated jewelry in a small zip-lock bag separate from other types of jewelry.
DO NOT store gold plated, silver plated, or rose gold plated together. The different metals will cause each other to tarnish.
REMOVE plated ring before shower and cleaning dishes.