Need a custom order? Please contact me with an explanation of what you would like, and I would be more than happy to create something special, just for you!

All orders come gift-wrapped.

Orders outside of France may vary depending on your location. Occasionally packages can be substantially delayed if they are held in customs. Because I cannot control the speed in which processing occurs through your country’s customs officials, please understand that I am not responsible for shipping delays once the order leaves my studio. Though delays are not common, they do happen occasionally.

Orders outside of France may vary depending on your location. Occasionally packages can be delayed if they are held in customs. Because I cannot control the speed in which processing occurs through your country’s customs officials, please understand that I am not responsible for shipping delays once the order leaves my studio. Though delays are not common, they do happen occasionally.

If your address was not entered correctly at the time of purchase, your package may be marked as “Undeliverable” and will usually be shipped back to me. Once I receive your return order, I will request an edited address to re-ship your order. In the event of a re-shipment due to an incorrect address, you are responsible for the additional shipping charges.

Tracking numbers for International orders may update within France, so once they leave France, the tracking can no longer be updated. From this point, your tracking will not update until the order has been delivered. Because of this, when the order leaves France, it may appear on your tracking that the order has stopped moving. This does not mean that your package isn’t moving. It simply means that your order has left France and is on its way to your country. If, however, your order does appear to be substantially delayed, please don’t hesitate to message me via Etsy so that I can work towards a solution.

Some countries require a Duty Fee, Tax, or Customs Charge before an order can be delivered. These charges are the buyer’s responsibility - as you are the recipient of the mail. This is not an additional shipping charge, nor am I responsible for covering your taxes and duty fees. Please be aware of the individual taxes, duty fees and customs charges for your specific country. Requests to mark orders as “Gift” on the customs forms to avoid your possibility of paying a customs fee or tax will be ignored. Marking purchased goods as “Gifts” is illegal.