In light of Covid-19 and the unprecedented challenges this pandemic has created, some orders may experience longer turn around times. Please be mindful of these circumstances while waiting for orders to be updated and receiving tracking information. I remain committed to fulfilling orders as professionally as ever.

Any further updates will be noted here. If a particular item is on back order because of this pandemic and some suppliers shutting down, you will be notified via email & have the option to cancel if you wish.
As a small family business, your business during this time is truly appreciated! I hope you and your families stay healthy during this extraordinary time. We will get through this together.

-Denise S.

All of these items ( for example: embroidered sherpa blanket) can be found at bellaspersonalgifts.com - if you can't find something, please let me know what you are looking for via convo. Thank you for your continued support! -Denise

CHARACTER COUNT includes:
each Letter, number, space, and all punctuation.

To be sure your personalization fits within the given limits stated in product listings, you can use a character counter such as the one here: http://www.charactercountonline.com/

Personalization can NOT exceed the character count specified in an items listing.

What is Character Count?

CHARACTER COUNT includes:
each Letter, number, space, and all punctuation.

To be sure your personalization fits within the given limits stated in product listings, you can use a character counter such as the one here: http://www.charactercountonline.com/

Personalization can NOT exceed the character count specified in an items listing.

Please, contact me right away through Etsy Convo, or at: Bellaspersonalgifts@gmail.com
1. Please include your Etsy Order number if emailing outside of Etsy.
2. Describe the damage.
3. Please include a photo or photos of any damage or typo.
4. If the replacement needs to go to a different address for some reason
(moving), please indicate that at the time of contacting me, along
with the name and address.

Because work begins on an order right away after it is received, cancellations are only accepted if I see your message prior to processing.

During busy times, with ship deadlines (Father's/Mother's Day, Christmas, Valentine's Etc.) I begin orders much sooner in order to get orders out, and in time for these holidays.

There is an "add personalization" box on the listing page- if you do not see it, there is also a "note to BellasPersonalGifts" area during checkout, where the information is added. If you miss them, please send a convo to me with the information.
If I don't receive your personalization information, I will contact you via convo. If after contacting you a few times, and I receive no response- you will receive your item blank. If it is an item that absolutely requires personalized info and I don't receive the information after several attempts- I will cancel your order.

The preferred method is through Etsy Convo. I can also be reached at:
Bellaspersonalgifts@gmail.com
These are the fastest ways to contact me.

I am sorry, not at this time.

Someone in your household may have put the package somewhere- check with those in your household. Your package may have been accidently delivered to a neighbor (most common)- check with neighbors. Shipping service may have put it somewhere different- check all around outside home. Call the ship service right away (local post office, FedEx OR UPS) if you still can not locate.
I can not be responsible for items marked delivered.

It is highly advised to track directly on the ship service's website - EX: USPS.com, and sign up for tracking updates, (instead of checking tracking solely on here) so that you will be alerted once your package is scanned as delivered.