While checking out, you will have a chance to review your information before submitting your order. If you need to select a different shipping address, click the Change link next to the Shipping address section on your Review and submit your order page.

If you have already placed your order and it has NOT been marked as shipped, please contact me and provide a correct mailing address.

I cannot be held responsible for an address that was incorrectly provided to me. I print all of my shipping labels directly from Etsy, and all address information is pulled from your Etsy and/or PayPal account. Due to this fact, any additional mailing labels and/or merchandise needing to be mailed must be done at the buyer's expense.

Processing times vary per individual item. Please refer back to the listing you purchased from to determine the processing time for the item you ordered. Once your item ships, you will receive a shipping confirmation email with tracking information included. You can use the tracking number to follow the status of your order. If tracking indicates your order has been delivered but you are unable to locate it, please contact your local USPS office for more information. Shelby's Showroom is not responsible or liable for lost or stolen packages.

Shelby's Showroom is not responsible for shipping delays caused by the shipping carrier (USPS), holidays, peak shipping times, or inclement weather. I can only guarantee a ship-by date, not a delivery date. Once your order is in possession of USPS, it is out of my hands. Please refer to the tracking information provided in your shipping confirmation email to follow the status of your order.