1. How is my furniture delivered and is carry-in included?

To best care for your order, we use two methods. Smaller items (chairs, small tables) are sent via standard courier, who will typically deliver to your door. Large furniture is shipped via freight companies for a safe "curbside delivery" to the building entrance. This standard freight service does not include carry-in. This is a general policy of carriers for safety and insurance reasons: the driver usually works alone, on-site conditions are unpredictable, and their insurance doesn't cover damages inside your home. However, we sometimes deliver personally and are always happy to help! If carry-in is crucial for you, please message us BEFORE buying to find a solution.

2. What should I do if my order arrives damaged?

Receiving a damaged item is incredibly frustrating, and we're here to help you through it. Our ability to resolve this is entirely dependent on the shipping company's strict rules. It is essential to inspect the package in the courier's presence and fill out a damage report if you find any issues. This report is the only document the carrier accepts for an insurance claim. Unfortunately, without it, we are unable to get compensation, which prevents us from sending a replacement or issuing a refund. Your cooperation here is essential for us to help you effectively.

3. What are the characteristics of handmade & natural materials?

The beauty of our work lies in its uniqueness. Our furniture is handmade from natural wood, so please expect charming variations like unique grain or color tones. For natural fabrics like linen, its charm is in its authenticity: minor slubs or uneven fibers are not defects but proof of its natural origin. Linen also requires mindful care as it's less friction-resistant than synthetics. Please also remember that screen colors may vary. We want you to be confident, so feel free to ask us for more photos or fabric samples!

4. What is your policy on returns, changes, and cancellations?

We pour our hearts into crafting each personalized piece just for you. Because your custom furniture is made to your specific requirements, it cannot be restocked, and for this reason, we cannot accept returns (in line with EU law). Standard order cancellations are possible within 48 hours. If you wish to make changes to a custom order (e.g., color, size), please contact us immediately. Changes may not be possible or may incur costs after production has begun, as materials will have been ordered.

5. How long is the production and lead time?

We believe true quality craftsmanship is worth the wait. All our furniture is handmade to order in our small upholstery workshop with great care and attention to detail. This hands-on process is what makes our pieces special. The production lead time is from 1 to 6 weeks before your item is ready for dispatch. You can find the estimated delivery timeframe for your specific country in the item description.

6. Is the furniture difficult to assemble?

We want you to enjoy your new furniture as soon as possible, so we design our pieces for simple, intuitive assembly. We try to avoid it, but to minimize transport costs and risk of damage, it is sometimes necessary. You'll receive clear instructions and all the necessary parts. While most people find it straightforward, please know that we are always here to help if you have any questions during the process. Your peace of mind is important to us.

7. Who is responsible for customs and import taxes?

For our wonderful customers outside the EU, we want to provide a transparent shipping experience. Please be aware that your country's customs office may apply import duties or taxes upon arrival. These fees are determined entirely by your local authorities and are beyond our control. The buyer is responsible for these charges. To avoid any surprises, we highly recommend contacting your local customs office for information on potential costs before you order.

8. Do you offer a warranty and after-sale support?

We proudly stand behind our craftsmanship. We offer a warranty covering manufacturing defects discovered upon arrival. This does not cover damage from improper use, normal wear and tear, or issues caused by environmental factors (like humidity). If you have any concerns about your piece after delivery, please contact us. We are committed to ensuring you're happy with your furniture and will always look for a fair solution.

9. How do I care for my furniture & ensure smooth delivery?

To help your furniture last for generations, we recommend gentle care (avoid direct sunlight, harsh chemicals). We are happy to provide detailed care instructions upon request. For a smooth delivery, please double-check your shipping address at checkout. The buyer is responsible for any redelivery costs due to an incorrect address or a refused delivery. This helps us ensure a predictable and fair process for all our customers.

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Price:€499.00+

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VENUS Modern Armchair | Velvet Lounge Chair with Solid Beech Wood Base | Handcrafted in EUROPE

Name: VENUS Modern Armchair | Velvet Lounge Chair with Solid Beech Wood Base | Handcrafted in EUROPE
Brand: EWAcompany
SKU: 718436214
Price: 499.00 EUR
Availability: InStock
Rating: 5.0 (2 reviews)

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Highlights

Made by EWAcompany
Materials: fabric, beech wood
Overall width: 78 centimetres

Overall height: 98 centimetres

Overall depth: 92 centimetres

Seat height: 45 centimetres

Seat width: 50 centimetres

Seat depth: 55 centimetres

VENUS Modern Armchair | Velvet Lounge Chair with Solid Beech Wood Base | Handcrafted in EUROPE

About this chair
This modern armchair brings together clean lines and timeless craftsmanship. Designed for everyday comfort and durability, each piece is handcrafted in a craft workshop with exceptional attention to detail.

The sculpted high back and gently curved armrests create a cocooning effect, perfect for reading, relaxing, or simply unwinding after a long day. Soft velvet upholstery contrasts beautifully with the warmth of natural beech wood, resulting in a statement piece that will become the heart of your living space.

Create your perfect chair |
CHOOSE YOUR WOOD FINISH
Natural beech | Walnut | White | Black | Wenge

CHOOSE YOUR VELVET COLOR |
Wide range of VELVET colors available (numbers 2911-2941).
See the color chart in the last photo and select your favorite shade at checkout.

What makes this chair special
The frame is constructed from solid beech wood and multi-layer beech plywood, ensuring stability for years to come.
The seat rests on webbing straps and is filled with T35 high-density foam that maintains its resilience and won't lose shape with daily use.

The VENUS VELVET upholstery fabric has undergone rigorous abrasion testing, achieving a result of 90,000 Martindale cycles. For comparison, fabrics intended for heavy commercial use start at 25,000 cycles. This means furniture that looks beautiful for many years.

Rama i konstrukcja powstają z litego drewna bukowego oraz wielowarstwowej sklejki bukowej, co gwarantuje stabilność przez lata użytkowania. Siedzisko opiera się na pasach parcianych i wypełnione jest pianką T35 o podwyższonej gęstości, która zachowuje sprężystość i nie odkształca się pod wpływem codziennego użytkowania.

Dimensions |
Overall |
Height: 102 cm / 40.2"
Width: 77 cm / 30.3"
Depth: 87 cm / 34.3"

Seat |
Height: 45 cm / 17.7"
Width: 50 cm / 19.7"
Depth: 53 cm / 20.9"

Backrest height: 66 cm / 26"
Armrest height: 56-64 cm / 22-25.2"

Assembly
The chair ships in two parts: the seat with backrest and the wooden base. Assembly simply involves attaching the base to the seat using the included screws, taking approximately 5 minutes.

Care instructions
Clean VENUS VELVET with a soft, dry cloth or gently vacuum in the direction of the pile. Remove stains immediately with a damp cloth and mild soap solution.

Handmade in EUROPE | Solid beech wood construction | Premium velvet 90,000 Martindale | Customizable colors

Order today to get by 12 Sept-03 Oct
Returns accepted within 14 days
Postage: €69.00
Sent from: Poland

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