Thank you for being a piece of my journey, teacher, quote plaque gift, End of term, Nursery, School leaving gift

All my products are made from MDF & therefore are only suitable for indoor use. When cleaning do not use any cleaning products as this will mark the paint, I suggest using a damp cloth to gently wipe away any dust. Avoid using dusters or cloths where the fibres come away easily as this will come off & stick to the areas where the MDF was cut.

When sending your order I use as much recycled packaging as possible to keep costs low. Please take care when opening you parcel to avoid damaging your order inside.

I do not provide wholesale products

I accept Payments via Paypal or Etsy Checkout . Payment must be received at the time of ordering
All orders are final and once made cannot be refunded or cancelled. This is due to the nature of the product as items are unable to be resold once made with custom name or message

You have 24 hours to cancel any order placed with me once the 24 hours has past I will then order wood to be cut from my partner suppliers. After 24 hours and once the order with my partner supplier has been placed you cannot cancel your order as it is then deemed to be unable to be resold. if you have any issues with an order you have placed please contact me & I will do my up-most to see what I can do however please understand I must follow my policies regarding custom orders.

I hope it will never be the case but if for some reason your item has arrived damaged, please contact me. Any damage or loss will be covered by me, but Photographs will be needed for damaged items as I must follow delivery company procedures. custom items that are personalised are not returnable unless faulty or damaged, all issues must be reported within 48 hours of delivery. Refunds will only be issued to items deemed either Lost or Damaged. Damage caused by an individual such as the customer will not be covered. Items spelt wrong will not be replaced, please check all spellings before placing your order. I cannot be held liable for delay caused by delivery companies nor will I provide compensation or refunds for this.

I send all parcels using a tracked & signed services, via Royal Mail but if your parcel is heavy it will be sent via courier, in this case you will receive an email from them with all the information on once I have booked the parcel in.

I aim to send items within 4 weeks from purchase. During busy seasons, please allow up to 6 weeks for your item to be made & dispatched. Each item has their shipping time stated on the product description, however, if you require it sooner please contact me directly before purchasing & I'll do my upmost to help.

At busy times or if the order has been sent within the dates stated, I cannot be held liable for delay caused by delivery companies, nor will I compensate for this

Due to the current uncertainty of Brexit I am not currently sending products outside of the UK.