Yes, I am available for wholesale. Don`t forget to add your contact information.

If you would like to approve your order with embroidered personalization prior to shipping (It’s FREE), please, check "YES" for option “Request proof foto to approve before shipping”(option available ONLY FOR ITEMS WITH PERSONALIZATION).
And, Within 4-14 days I will send you via Etsy Conversations a photo of the finished personalized ornament(s) for you to approve.
I can communicate with customers about approving photos only via Etsy Conversation so, please, be on the lookout for that message. I cannot respond about approving photos via a different personal eMail you provide.
Once I hear back from you that everything looks as you expect, I can ship it right away or the next business day.

I always do my best to send your order as soon as possible.
For some products I need to prepare an order for shipping:
● 1-5 business days or
● for personalized items is 1-3 weeks (please, see description of the products).
Please, NOTE that I can ship orders only on BUSINESS days from Monday to Friday, NOT including weekends (Saturday and Sunday)

I always do my best to send your order as soon as possible,
but International shipping (especially in busy holiday season) is unpredictable and delays happen at the customs.
For international orders, once the package has left the Ukraine, it becomes a subject to your local post office. Please, wait patiently.

All orders will be delivered even if delayed.
Hope for your understanding! Thank you.

Please ensure that the address is correct prior to placing an order.
If any package is refused upon delivery, is never picked up from the postal office, or requires re-shipment due to an incorrect buyers address(or any reason), the Buyer is responsible for paying the subsequent reshipment fees.
Only after the Seller gets the parcel back the Buyer can get the refund.The refund amount will be reduced by all the transport service commissions, PayPal and Etsy fees
If you wish to cancel transaction (before the order was made and sent), please, note, that there is non-refundable 9% and Paypal fees
(for US 1.9%+$0.3, other Countries 2.9%+$0.3)
Returns are welcome within two weeks after delivery.Tracking number for sending back should be provided

Express Shipping(with DHL Express) takes 1-6 days for item to be delivered to you.
If you need fast delivery, please, contact me.

My dear Customers, there are no reasons to be worried :))) I take full responsibility for my products, shipping & delivery. And in case of DAMAGE during delivery or loss, I will gladly send you a new product or give you a fair solution.

Please, NOTE, sometimes you can't track your package or last update was week or more ago, because when the package leaves Ukraine and is on the way to your country, tracking system doesn't show its location. It doesn't mean that package got lost, it means package was not scanned in your country yet.
Some local postal services do not provide on-line tracking for international registered airmail. Such as: Germany, UK, France, Italy and Australian post.

Care instructions:

My items are made from Wool, Wool felt and Wool blend felt.
If it is dusty, you can use a dust roller or wipe it with a damp cloth.
Avoid getting saturated with water.

The most important thing for me is YOUR 100% SATISFACTION after receiving your order. If you are not satisfied, please, contact me.

My lovely customers write me that they are really happy with their orders, I am SO GLAD TO HEAR IT)))
Please note that for Sellers, receive a review on Etsy is the BEST FEEDBACK))))

It Can help us very much:

1. If there is anything I can do to make your shopping experience better, please let me know!
2. YOUR REVIEW also helps future buyers make a decision about ordering from me and will MOTIVATE me to create new beautiful items for you)))

So THANK YOU, first of all, for trusting me and wish you to enjoy my handmade items.