Please contact me in private messages and I will help you to choose the best stone or item for you.
- I can change some elements in the item, so please contact me if you want to add or remove something in the bracelet or clasp in earrings (or use the REQUEST CUSTOM ORDER button)
- At every step of my work at your custom order, I will take photos, and send it to you in a convo, so you will be able to control the whole process of making the item you want. All the questions, that you might have, will be talked about in our private correspondence.

* PLEASE NOTE that personalized orders, and all items bought on the final sale - CAN NOT be canceled and returned after the dispatch!

If you don't know your wrist size, it's not a problem:
- use a flexible measuring tape to measure it just below the wrist bone,
or
- use a paper strap to wrap around your wrist and then measure the length with a regular ruler.

Please, choose your actual wrist size correctly! Don't add any additional inches to get the bracelet with the perfect fit.

If you want to buy an item for a gift, contact me and I will send you the size chart with universal sizes. You can always choose the size according to your wrist measurement-to consider is the wrist of your friend thinner or wider.

You will receive a special "spare" pack in your order - a piece of elastic cord and one bead, so you will be able to expand the bracelet if it is necessary.

If it necessary and there is some dust on your stones - use a soft cotton cloth and clean the stones delicately, after you wore them. Also, you can use the special fiber to clean silver elements.
- Do not use any abrasive detergents!
- Avoid contact with body lotions, perfumes and cleaning fluids!
- Do not take bath and don't swim with the jewelry, the saltwater might take away the shine of the gemstone.
- If you spilled something on your jewelry, soak it up with a paper towel and let it dry.
- Store it separately with other jewelry to prevent damaging, in dark place, or in our box.

Every item in this shop is packed in a black gift box with a ribbon bow tie.

You will have a soft polishing cloth for the silver jewelry and care instructions inside.

I can add a special gift card to your parcel, if you want it to be a gift - just add the text you want to see on your card to the notes to the seller or in the private messages.

Then it will be packed into the postal box. So I guarantee that the package will arrive unharmed and good-looking to you.

I need 1-3 business days to make and ship the item.
I use the transit delivery company+USPS (for USA/Canada) or national UkrPoshta (everywhere else). I will use the address from your Etsy order for shipment unless you ask to ship to another one.

! You can change the address (if you bought the item for the gift) only within 6 hours of purchase before I made and sent your product. Just write to me.

As soon as I send your order, I will add the tracking number which will allow you to check the delivery progress. Delivery time depends on your location.

Sometimes it can take more than 4 weeks, because of the overload of post service, depending on your location, with some possible delays around holidays, and unusual weather conditions.

If you decided to cancel the order, it may be done only for 6 HOURS after purchase. You will get a refund on the card which you've used to pay for the order. It will take about 1-3 bank business days to send your money back to your card.

If you are not satisfied with your purchase, please, contact me within 3 days after the item was received. The item must be sent back to the seller within 14 days after you received the item.

All items must be returned in their original condition without any physical changes with all of their and packaging's components.

I will refund the order's sum after the package is returned to me.
PLEASE, note, THE BUYER is responsible for return shipping costs. While returning package, please give me a tracking number.

Because of the nature of genuine gemstones(variation of shades, colors or stripes), the item marked as MADE TO ORDER could differ slightly from the pictured.

I will send to you in message a photo of the finished item before send it to you. So you will be sure, that it is as lovely as pictured one.

If the item is in stock, then you will get the exact same jewelry, as in the picture.