All the orders will be shipped to the shipping address supplied through your Etsy Order.

Please double check this address is correct before checking out. We are not responsible for packages shipped to wrong address. It is the buyer’s responsibility to ensure that all shipping information is correct when placing the order.

All parcels that are "Returned To Sender" due to incomplete or inaccurate address will be charged a $7 processing fee through our shipping carriers plus the original postage that was paid to ship the parcel. Please ensure the correct shipping address is placed on the order as we will not send any replacement parcels due to incorrect addresses.

For American (USA) customers there are absolutely NO extra fees.
No Customs Fees, No Duty fees.

EUROPE + ASIA: Buyers are responsible for any customs or duties fees that may apply at their country's borders. We are not responsible for any delays due to customs or issues with postal services.

***All sale items are final sale.*** No returns or exchanges.

Please ensure the correct shipping address is placed on the order as all parcels that are "Returned To Sender" will be charged a minimum $7 processing fee
through our shipping carriers
plus the original postage that was paid to ship the parcel.

The buyer is responsible for all fees if the parcel was returned for the following reasons:

1. The address provided by you was not correct.
2. The parcel is unclaimed once attempted to be delivered.

- Remove jewelry before showering or before using grooming products. Many cosmetics, lotions, hairsprays and perfumes contain chemicals that can tarnish jewelry.

- Remove jewelry before doing any household cleaning, dishes or entering a pool, hot tub or spa. Exposure to certain commonly used chemicals can cause color changes and structural damage to jewelry.

- Remove jewelry before any physical activity. Try to avoid bumping, hitting or scratching your jewelry on furniture, walls and other hard surfaces.

- Avoid pulling, tugging or chewing on chains and bracelets. Any kind of pulling or pressure can cause stress, which can stretch or weaken the metal or break clasps.

- Clean your jewelry regularly to maintain its original shine.

Yes! We offer wholesale pricing.
Please leave us a message for this inquiry and we will answer as soon as possible.

Please check for updates using your tracking number in your 'Etsy Purchases' to follow the status of your package. If you see that your parcel is delayed, please contact the postal carrier directly (USPS for United States customers or Canada Post for Canadian customers)
with your tracking number and they will give you the latest update as we do not have any additional information after we ship your parcel.

USPS Customer Care: 1-800-275-8777
CANADA POST Customer Care: 1-800-267-1177

All of our jewelry is made with only the highest quality Italian Sterling Silver and Real Gold - no cheap fillers are used! All jewelry is lead free and nickel free and completely hypoallergenic.
We use only precious metals such as sterling silver and gold which will not react with your skin - no green skin - no allergic reactions!

How Do I know what Size / Length to choose?
Please measure before ordering - it's fast & easy!!!
***Clasps are included in the total length.

1. Simply, use a string, ribbon, or your favorite necklace - you get the picture -
anything that resembles a necklace chain.
2. Wrap the string around your neck and mark your desired length
(it helps to look in a mirror).
3. Finally, measure the string using a ruler or measuring tape.
Congratulations you have found the perfect length necklace for You!

If you are buying as a gift for someone else and you are unsure of sizing,
we offer extenders that can be added on to your chains and necklaces.
Please search 'extender' in our shop.