✅ Please remove your necklace or bracelet when sleeping, exercising, or doing other physical activities (sweat may damage the plating).
✅ Do not put your necklace or bracelet in water
✅ Please avoid contact with perfumes, body oils and any other chemicals (no household cleaners).
✅ Do not use chemical jewelry cleaners.
✅ Store your necklace in a cool and dry place.
✅ You may use gently polish with a soft, lint-free cloth to avoid scratching

In case you need to receive your order by a specific date, please contact us by sending a convo. We also offer express shipping.

We are always happy to assist and rush an order to make sure it arrives on time.

I do my best to make emotional jewelry. Despite my efforts, if you may not happy with your order, please send me a "convo".

FOR FREE SHIPPING PRODUCTS: In case of a product return, I will refund the total amount paid minus $6.

Each item comes in a complimentary gift jewelry box, a high quality presentation box, that would be perfect to keep your jewelry while you are not wearing it.

If you would like us to include a gift note in the parcel, please leave us a note with your order.

You can see and try the available fonts at http://www.fonts.beautiz.net

The following video demonstrates the our web tool to choose all available fonts:

https://drive.google.com/file/d/0B79wLBRwmaInYmk1bmtNVGpWbFE/view

On item that can be personalized:
Please write the text to engrave with the font of your choice in the box "Add an optional note to seller" when you add the item to your cart

You can also watch the following video that describes how you can place your personalized order.

https://drive.google.com/file/d/0B79wLBRwmaInbVNMeUhMcDNqazQ/view

We offer wholesale services with MOQ. Please contact us for more information.

## important Note ##
On orders with no selected fonts. Default font will be the font presented in the picture of the item. Please provide the font and the text to engrave in the "Add an additional note to the seller" box on the cart page

I cannot be responsible for processing delay due to non-communication or miss communication about the selected font or the text to personalize the item. Customers are responsible providing the font and the text to engrave on the item.

You can track your order within your Etsy purchase. You may also track your order with the following url: http://bit.ly/2Ji38Cc