In case of return of the goods please pay attention that Buyer pays for the return shipment (even if the item was bought at free shipping sale).

Item must be returned within 21 DAYS after the buyer receives the item If you are not satisfied with your purchase. All items must be return in original conditions without any physical changes with all of its components.

f you have made payment but decided to cancel the order while it was already sent to you, you will also be refunded a sum, except for above-mentioned commission fee, as the cancellation took place due to no fault of the seller. You will get the money back after I got it.

Toy not intended for children under 8 years, it cannot be washed by water and soap. Dry clean only.
Small soils should be removed with a cleaning clothes roller. Please avoid and cosmetics or acetone. Do not let the sun impact on them for a long time. Clothes can be washed by hands.

A toy comes packed in a brand beautiful and decorated box.
A greeting card with every purchase. Small gifts for you to every order. You can order more special and personalized gift wrapping in addition.

I can make discounts for wholesale requests. But, please, pay attention to the fact that my work not mass production factory. I make handmade and my month production is limited. So I cannot give big discounts.

My delivery is free for You by standard delivery. I don't charge any extra for postage or packaging. Standard shipping typically arrive in about 10 days-4 weeks. If you want to receive your order quickly, choose the option express in your shopping cart when checking out and write your mobile phone for delivery.

If your items didn't arrive within 45 days, contact me and I will log an investigation through Ukrainian Post or Poczta Polska (because now I send the parcels from Poland-temporarily). If the package is officially recognized lost, 100% refund is guaranteed.

Please ensure that the address is correct prior to placing an order. If any package is never picked up from the postal office, or requires re-shipment due to an incorrect address (or any reason), the buyer is responsible for paying the subsequent reshipment fees.

If you need to cancel the order for any reason and refund the cost, please pay attention that the cost will not be returned in full. Part of the cost will go to pay off the payment services.
Please note that 5% of the sum are non-refundable by Etsy and 6% are non-refundable by PayPal.
You can cancel the order within 2 hours only, starting from the moment of confirmation of the order.