WANT YOUR ORDER TO SHIP OUT TOMORROW MORNING? RUSH ORDER PROCESSING NEXT BUSINESS DAY AVAILABLE HERE: https://www.etsy.com/listing/1311941158/
*** Before you order, PLEASE: 1) scroll through all photos - there can be important information in them! 2) expand the listing to read ENTIRE description, and 3) go to our Policies page to read through shop policies and FAQ: https://www.etsy.com/shop/beneathmyveildesigns/ Thank you! ***
🛑 PLEASE READ THE ENTIRE LISTING CAREFULLY 🛑
What type of collar is this?
-This is a vanity collar ONLY! We are a jewelry shop, so think of this as custom made jewelry for your pet. Use it as a SUPER LIGHT WEIGHT, pretty accessory to hold your pet’s tags…and take lots of photos for Instagram!
Can I use this as a collar to walk my pup?
-Absolutely NOT! They are for decorative purposes ONLY. Please do not attach a leash to this collar for any reason. It is not tested or designed for pulling of any kind – the clasp WILL break! Consider using a martingale collar or harness for walking.
How do I measure the size of my pet’s neck?
-Measure your pet’s neck at the widest point and add 2 inches for wiggle room. This will be the ideal size. Please message me if you need a smaller or bigger size than the options listed.
Do I really need to measure my pet’s neck?
-YES YES YES! These collars are custom-sized and NOT adjustable. Please do not "just guess"; save yourself the time, hassle, and money of an exchange and measure accurately before you order!
What can you write on my dog tag?
We can laser engrave ANYTHING you'd like on front and back (included). If ordering a tag, please indicate what you would like engraved on the front and back in the personalization option at checkout. Keep in mind that more than 4 lines of text may be too small to read. Message us if you have a special customization request, like symbol or specific font. ID Tag is about 1 1/2 inches x 3/4 inch.
I already have a collar. Can I order a tag only?
Sure! Please go to the following link - https://www.etsy.com/listing/771292018/custom-stainless-steel-laser-engraved?ref=shop_home_active_1&frs=1
What material is the necklace and tag made from?
Gold plated aluminum curb chain. It is super lightweight and comfortable for your pet. The dog tags are made from high-polished, heavy duty stainless steel.
Is this metal safe for my pet? Will my dog's skin react to the metal?
This chain is non-toxic, lead, and nickel free, so it is objectively safe because it is made with human grade jewelry materials. However, like humans, all pets are different and can be sensitive to new things on their bodies. There is a protein in dog’s skin called porphyrin, which is a highly pigmented compound. When it comes in contact with metal, it can cause dark staining around the neck and even tarnish the finish of the chain. Although the vast majority of dogs tolerate the necklace just fine, other pet owners have reported adverse reactions to the metal. If you are concerned about your pet’s sensitivities, please consider this before purchasing any metal jewelry for them.
What should I do if the necklace doesn't fit?
We are happy to accept exchanges - just contact us DIRECTLY via Etsy message or email within 3 days of receiving your order. Please ship the item back to the return address within 7 days and send us the tracking number. We'll be in touch with you every step of the way. Note: Buyer is responsible for all return shipping costs.
I want to order the large cuban link chain necklace. Where can I see that?
Here is the link for the larger chain link necklace - https://www.etsy.com/listing/744672014/large-link-chunky-cuban-link-dog-collar?ref=shop_home_active_1&frs=1
There is a problem with my order! What should I do?
Please contact us DIRECTLY via Etsy message or email if you have ANY issues with your order after purchase. We will do everything in our power to make sure your experience is positive from beginning to end! Customer service is our top priority! Please don't leave a negative review before you give us a chance to make it right. Contact us directly ASAP via Etsy message or email. We promise we'll do whatever it takes to make it right!