We are happy to post out to where ever you need. If we do not list the shipping details for your country please get in touch and we can enquire about costs etc

All our personalised gifts are made to order especially for you. Personalising the design takes time and because the design is bespoke to you it means that we would not be able to re sell it. We are therefore not able to accept returns on all personalised items.

All our clothing should be washed inside out on a 30 degree wash. Care must be taken not to iron the image.

Our makeup bags and tote bags can be cleaned by wiping or gently hand washing. Care must be taken not to iron the transfer.

Firstly, find the product that you would like to add your pet too.

Then scroll through the product photos to view the hand drawn pet illustrations.

If you see one that has a good resemblance to your pet type the breed/colour into the text boxes and select my pet is on the sheet.

If you can’t see your pet on our sheets, please get in touch as I have lots of drawings on file and I am able to tweak designs or do bespoke colours or drawings.

Not to worry as I have built up an archive of hundreds of different pet drawings. If you can’t see a drawing that works for you, please get in touch and I will check my files.

If it is only a small change that you require to an existing drawing, I am happy to do this free of charge. This includes things like tweaking nose colours adding a touch or colour or tweaking an ear.

If you would like your very own realistic drawing of your pet, I can do a bespoke drawing from a photo for £25 or a realistic colour edit of an existing drawing for £15. Once you have purchased your bespoke design we will look after it for you and you can request it (free of charge) on future orders.

Message me with a clear front facing photo of your pet. Once we have agreed on the bespoke design you need to add either the bespoke drawing or bespoke colour to your basket in the product drop down menu.

You can add extra pets to all our products, and you can also mix different types of pets too. There will be a drop-down menu on the item which allows you to add extra pets to your order and there is a text box to enter the details too. If there isn't a drop down menu please send us a message.

We aim to dispatch your order in 1-3 days. If you have requested a bespoke drawing these do take longer as it is a time-consuming process and bespoke orders are very popular. They can take between 2-4 weeks.

If you need your gift by a certain date, always make sure to let us know as a note at checkout or when agreeing your bespoke and we will wherever possible do our very best to accommodate this.

For a bespoke drawing I will need a bright, light front facing photo that shows your pet exactly as you want him/her drawn. Make sure the photo shows the true colour of your pet as I will use the photo to pick the colours.

Also think about the expression you would like your dog/pet to have. Do you want him to look more serious or smiley? Would you like the tongue in or out?